Sofitel Rabat Jardin des Roses

I've stayed in many hotels in Rabat over the years and the Sofitel is the best. There are many places less expensive, but it's worth the cost if you can afford it. The grounds are beautiful, the rooms are comfortable with very nice balconies with great views. Breakfast has everything you could possibly want. It's a 10-15 minute walk to the tramline so well-located, though shops aren't immediately outside your door. Of course taxis can take you wherever you need to go as well. It's a "modern" hotel done Moroccan style, so if you're looking for a traditional riad that caters to orientalist fantasies, this isn't it. But I used to live in Rabat and it's known by the city's resident's as the capital's premier hotel. You really can't go wrong here.

Beautiful hotel set in a parkland setting. Food in restaurants excellent, service attentive, pretty rooms. Hotel in a bit isolated location.

Amazing service, fantastic luxuurious property, love the pool, restaurants, and overall ambiance. Was able to get a lot of business done while still visiting and enjoying time with family.

Good service , good gacility. Very clean. Professionals

From the check in to the check out, I had nothing but problems with this hotel. I was a good customer of this Hotel for 30 years. The service is so bad. When I checked in, I asked if I could pay for a suite and I was told in a rude way, that it's not free to get a bigger room. I wanted to pay for the difference of price. My room wasn't ready in time. I ordered room service from supposedly a 5 stars restaurant at the hotel and my food came cold, with no napkin, no salt, pepper or a spoon for my soup. To make the matter worst, the front desk argued with me every morning about breakfast for 2. I did book a room with breakfast for 2 and I did show them my reservation but they still insisted that I can only have breakfast for 1. When I did mentioned it to the Guest service manager, she said: I am sorry. The next morning: I spoke to the general manager and he said the same thing: I am sorry. They didn't attempt to refund the fees they charged me for breakfast or make an attempt to keep me as a customer. I had so many issues, I will need 2 pages to mention them all. Bottom like, terrible service and management doesn't care.

wonderfull

Excellent service very clean friendly staff will definitely visit again

The hotel didn’t allow my visitor to come to my room.

Wonderful hotel, beautiful grounds - the best place to stay in Rabat.