Discover a vibrant stay in the heart of Cleveland at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel. Enjoy dining options like Ghost Light Restaurant for breakfast, lunch, and dinner or relax on the terrace with happy hour drinks. With an indoor pool and 24-hour gym nearby Progressive Field and East 4th Street are just steps away.
Cleveland Hopkins International Airport (CLE) - 16 min drive
Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
Cleveland Station - 19 min walk
Tower City-Public Square Station - 14 min walk
Restaurants
The Clevelander Sports Bar & Grill - 5 min walk
Wild Eagle Saloon - 3 min walk
Yours Truly Restaurant - 1 min walk
1942 Tacos & Tequila - 1 min walk
Subway - 4 min walk
About this property
Crowne Plaza Cleveland at Playhouse Square by IHG
Crowne Plaza Cleveland at Playhouse Square by IHG offers a great location, putting you within just a 10-minute walk of Cleveland State University and Progressive Field. Guests can take a dip in the indoor pool or grab a bite to eat at Brel's at Playhouse, which serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a snack bar/deli are other highlights. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is close by: Tower City-Public Square Station is just 14 minutes by foot.
At a glance
DONE
Hotel size
204 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (USD 55 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
24-hour business center
9 meeting rooms
Computer station
Conference space (13079 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Television
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Brel's at Playhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 16.95 per person
Parking
Valet parking costs USD 55 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square
Frequently asked questions
Does Crowne Plaza Cleveland at Playhouse Square by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Cleveland at Playhouse Square by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Cleveland at Playhouse Square by IHG?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Cleveland at Playhouse Square by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Cleveland at Playhouse Square by IHG?
Yes. Valet parking costs USD 55 per day.
What are the check-in and check-out times at Crowne Plaza Cleveland at Playhouse Square by IHG?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Cleveland at Playhouse Square by IHG?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (11-min walk) is nearby.
What is there to do at Crowne Plaza Cleveland at Playhouse Square by IHG and nearby?
Crowne Plaza Cleveland at Playhouse Square by IHG has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Cleveland at Playhouse Square by IHG?
Yes, there's an onsite restaurant, Brel's at Playhouse.
What's the area around Crowne Plaza Cleveland at Playhouse Square by IHG like?
Crowne Plaza Cleveland at Playhouse Square by IHG is in Downtown Cleveland, a short 18-minute walk from Rock and Roll Hall of Fame and 7 minutes' walk from Progressive Field. Travelers give top marks for the hotel's prime location.
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Reviews
Crowne Plaza Cleveland at Playhouse Square by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The hotel's gym facilities were well-equipped with a variety of equipment and TVs. (4 reviews)
The hotel's pool, hot tub, and sauna were clean and well-maintained, providing a pleasant spa experience. (9 reviews)
The pool area was clean, well-maintained, and a great place for kids to enjoy. (18 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Restaurant
Breakfast
Parking
Car
Bar
Shower
Reviews
Verified
10/10 Exceptional
May 26, 2026
Amazing location & staff
Vanessa
Vanessa, 1-night trip
Verified
10/10 Exceptional
May 27, 2026
Staff was very friendly and welcoming. Valet service is likewise and hustlers. Room was spacious and spotless and our shower was excellent with instant hot water. We had a complimentary breakfast which was also very good and the dining area was spotless. We would definitely stay here again when visiting Cleveland.
Gary
Gary, 1-night trip
Verified
10/10 Exceptional
May 26, 2026
Staying at the Crown Plaza at Playhouse Square was a true enjoyment. We were pleasantly surprised at how many amenities this hotel had, and it seemed like they were embracing the service skills from 10 years ago. Everyone was incredibly pleasant, and the stay was enjoyable. I would highly recommend.
James
James, 1-night trip
Verified
10/10 Exceptional
Apr 12, 2026
Clean room, friendly staff, easy check-in.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Staff was very courteous; location of the hotel was ideal; wish that the restaurant was open for longer hours for Sunday brunch
Barbara
Barbara, 1-night trip
Verified
4/10 Fair
May 26, 2026
Shopworn hotel that needs a refurb. Very dark inside and our room was dark and very out of date. Staff were nice but dont pay for the breakfast.
Glen
Glen, 2-night trip
Verified
8/10 Very good
Mar 15, 2026
Great location
Wayne
Wayne, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2026
clean room, friendly staff and great amenities!
Josh
Josh, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Staff were very friendly.
Kelli
Kelli, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Hands down on of the best hotel experiences we have had as a family. The staff were beyond kind and helpful!
Shelby
Shelby, 1-night trip
Verified
8/10 Very good
Feb 15, 2026
Clean, well maintained, security was on it, very nice for downtown.
Ethan
Ethan, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
The staff were wonderful
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Room was clean staff was great
Glen
Glen, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
The staff was warm and inviting, and the hotel itself was clean and comfy
Kristen
Kristen, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Staff was very kind
Samantha
Samantha, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
The hotel staff was very accommodating and friendly! Very happy with room and heated pool amenities. I would definitely recommend this hotel to my friends and family!
Carri
Carri, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
The staff is always extremely friendly and accommodating here. The rooms are a bit dated, but the are very spacious.
Lance
Lance, 4-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Clean and staff as very friendly
Kris
Kris, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Clean, convenient, great area, nice view, friendly staff
Max
Max, 2-night trip
Verified
8/10 Very good
Nov 16, 2025
The staff was very nice! It was overall a good stay
Amanda
Amanda, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Excellent stay. Excellent customer service very accommodating, nice view, clean rooms, made it easy to rest and recover my athlete. Wish i stayed longer. Definitely coming back for the next Cleveland trip
Delcina
Delcina, 1-night trip
Verified
6/10 Good
Apr 7, 2026
The pool was cold and dirty, there was algae growing on the side walls of the pool and in the floor grout. The hot tub was foaming over, so we did not use it. The elevators took a long time to arrive for our entire stay. The room phone only worked when it was on speaker. The staff was OK but I wouldn't say they were overly friendly. Breakfast was pretty good.