Room was great, the customer service however was terrible. The reservation included free breakfast, on our first day there was no breakfast and when we asked one of the staff, Alvida I believe, she was very rude in telling us they were out of supplies, mind you we were there during the breakfast time and not late, and while I understand being out of ingredients, she could have told us that in a nice and respectful way instead of being very rude and dismissive, a “take it or leave it” kind of attitude.