Days Inn by Wyndham Williams

Greit hotell, like utenfor Williams. Innendørs basseng og boblebad, IKKE spa, som det er annonsert. Savnet et lite fellesområde i et hotell på denne størrelsen.

Dårlig service i resepsjonen både ved innsjekk og utsjekk. Frokost bra og god service.

Room had a lot of light and two chairs, which was nice, but the wifi didn't work, and that was extremely annoying.

I have a state issued handicap plaquard and reserved and prepaid for a handicap accessible room. When I checked in they gave me a second floor room. When I asked about an elevator she stated they didn’t have one. I pointed out I need handicap accessible and the lady at the desk informed me they had missed that and she would check to see if one was available. She made a few changes gave me new keys and told me the closest way to access the room. We drove around back but there were no parking spaces so we came back around front and came through the lobby. At that point she stopped me again to let me know she had given me an occupied room. Had we not come back through the lobby we would have entered some else’s room late at night. She gave me the original second floor room and I painfully made my way there. My husband came back down to let them know our displeasure and a new guy had come on duty. He saw no problem with them giving us an occupied room and told my husband it was highly doubtful that they could have gotten us shot entering someone’s room at 11pm at night. My husband informed him we would be back down in the morning to hear their solution. In the morning after speaking to the manager she agreed to refund the night stay but said we would need to go back through Hotels.com to request it. Later that day I called Hotels.com and they checked with the hotel about refund and they had no records showing a refund or even a complaint. Thankfully Hotels.com made it all right.

Just average hotel. Old but clean.