4/10 – OK
29. mai 2023
Not safe, room cannot be locked
I do not understand the positive reviews for this place. Yes, it is an authentic medina house, but as a hotel it is quite inconvenient. The walls are so thin that you can hear people snore in other rooms, for example.
But the big problem is that we were given a room without a key - so it was impossible to lock. The owners spun a tale of how the previous guests had left with it - but this was clearly a lie since the door was not even equipped with a lock, and looking at reviews on other sites we are not the first to be told this story... We asked if we could be transferred to a room with a functioning lock but apparently not. It does not help that the hotel itself is completely unlocked and the reception was unstaffed every time we got there, so it would have been easy to just walk in.
The WiFi was also only working for some minutes at a time, and only in specific corners of the room.
Other than that they were helpful - but in the "I take you to my cousin's shop" kind of way, where we felt the advice was not genuine.
The location in the Medina is cozy but also inconvenient - the area is not super safe after dark, and it's difficult to coordinate pickup with tour guides etc.
Overall a good option if you want a place that is an experience in itself, but if you want your hotel to be a nice & safe hub for your trip I would not recommend it.
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