Rio All-Suite Hotel & Casino

Hotellet har store rom med fin utsikt over Las Vegas. Ligger et stykke unna The Strip, men til gjengjeld er det ganske rolig i området rundt. Som de fleste andre hoteller er det sterkt Casino-preg på hotellet, så man må like å manøvrere seg gjennom et stort område med spillemaskiner for å finne veien til rommene. Hotellet er ikke akkurat sjarmerende, men har det som trengs for et konferanseopphold, som vi var på. Fint bassengområde ute.

Fint hotell med noe for en hver. Litt langt unna the strip og litt kjipt at hotellets service avgift kun gir wifi til to enheter i døgnet. Flott med fire svømmebasseng og flere restauranter.

Flott hotell, litt avsides fra the strip, men fint å rent👍

The hotel is located about 20 min fast walk from The Strip by crossing some bridges. In the ground floor of the hotel (where the lobby is) there is a casino with full activity the whole day and night.

Upon checking in at the Rio the front desk associate informed me I booked my stay for the wrong weekend. I accidentally booked for the next coming weekend. I came on this trip for business, but was able to bring my husband along as it was our 11 year anniversary AND Valentine’s Day weekend. I understand it was my mistake in the first place, but the Rio AND hotels.com did absolutely NOTHING to help me in this situation. I already paid $333 for the room and thought I got a pretty good deal. Once they told me the dates were wrong, they proceeded to tell me I would have to pay an EXTRA $600 in order to stay. I was so upset after hearing this, and after driving 6 hours in terrible traffic I was physically exhausted and did not want to hunt for a new hotel in Las Vegas. No one seemed to care. I ended up forking over the money. The hotel itself is nothing special. Pools were not available, my hotel room smelled like old musty carpet, and the carpet itself was gross and had white particles all over by the doors and walls. I didn’t even want to take my shoes off that’s how nasty it was. The hotel staff all seemed miserable, so did the people working in the restaurants. Overall it was a pretty sad experience and I feel as I my money was stolen from me. I probably wouldn’t be upset if I hadn’t been charged an extra $600. For almost $500 a night I could have stayed somewhere so much nicer and at least with better service! I’m really disappointed in hotels.com you took advantage of me.