Fairfield Inn & Suites Atlanta Downtown

Awesome Front Desk Team!!!

The hotel was nice in general but it is NOT in a good/family-friendly area. There is a huge problem with homeless and drugged-out people hanging out at the corner of the hotel. We were allowed to check-in early which was nice and we got to choose a bigger room or a better view and our view was beautiful (17th floor). But since we checked in early, we were put in a room that wasn't ready..The manager just walked into our room while we were laying down and said she didn't know we were staying (very awkward and concerning). Overall, the staff was very nice but I wouldn't reccomend for families or people traveling alone that aren't familiar with the area because the staff told us it wasn't safe to walk around the area.

Absolutely horrible, rundown hotel, no breakfast, blood stains on the carpet, stay away!!!!!

It was a bad experience due to the criminal activity happening outside the building and no hotel parking

Hotels.com told me 99.00 but my bill said 120.00

Its was

worst stay ever ! checking in everything was ok get to my room put my things down turn the air on in the room and leave come back about and the entire room has smoke everywhere with a burning smell like wires are burning go back down stairs to the guest services and advise the manager what’s going and she proceeds to tell me that she don’t have another room to put me in due to the hotel being full of capacity and that housekeeping is going to check the room out and spray air freshener to get the smoke smell out so now i ask for a refund and she tell me i need to speak with the hotels.com to see if they will accommodate me in a refund due to not having a room to put me in so now i’m sitting in the lobby on hold with hotels.com for 15 mins and the manager begins to say she has a room available and HOPEFULLY THE GUEST THATS HAD THE RESERVATIONS FOR THAT ROOM CANCELS SINCE SHE GAVE THE ROOM TO ME ! The customer service sucks ! The sheets on the bed was so dingy ! Everything in the building looked old ! and to top it off there was no where to park and everywhere you could park you had to pay for ! also forgot my shoes in the room and realized once i got home which is 2hrs away i called the hotel multiples to see if someone found them and everybody hung up on me each time !

Stay was great!!!! Everything walking. What i didnt like was the room was not cool enough temperature was on 60 but it felt like 75 degrees To warm for my liking

Great stay right in the heart of downtown