Oh wow, where to start! First of all…this Hilton Head Omni is a big NO!! When we checked in, we had to switch rooms, THREE TIMES!! Weeks in advance, we had prepaid for a partial ocean view for the week. What they gave us was a joke, overlooking 3/4 view of the cars in the parking lot, below…and a 1/4 view of the ocean. Second room was the same, mostly parking lot views with cars below, and small ocean view…BUT we were not able to stay in that room either, because, upon entering, the whole room smelled like someone had been in there with diarrhea. It reeked!! We had to get out and move all our luggage, AGAIN!! The THIRD room overlooked the courtyard and pool, but again the partial ocean view was largely obstructed by a huge, tall, sprawling live oak tree, right in the middle of the view to the ocean. We were not going to move again, to a fourth room, so we stayed, despite not getting the view we had paid for. Upon entering the third room, I also took several pictures of a dirty, brown substance that was smeared on the bathroom door, the bathroom light switch, and the wall. After packing our luggage at the end of our stay, I decided to take one last quick look in the drawers, to make sure we hadn’t forgotten anything, before the bellman wheeled everything out. I opened the drawer beneath the TV, and a huge cockroach was scurrying back and forth in the drawer!! Yes, I took pictures, and yes, I showed the front desk and told her how unpleasant our whole stay had been!!