MontBleu Resort Casino & Spa

Hotel is okay for the price you pay. A little dirty and kind of smells like smoke in the hallways. The people who work there were nice and service was pretty good. Gym equipment is very dated. Location is fantastic. A short walk to the lake or hiking up to waterfall or to Heavenly Village.

I reserved three rooms, one in my Mother's name but she ended up not being able to come at last minute. We decided we would keep the room and let the kids (over 18) stay in that room but the agent said we wouldn't be able to keep the reserved room because the name didn't match. I prepaid for these rooms months in advanced and was given such a hard time by the hotel agent even though she didn't bother to identify whether the other rooms were occupied by the same named individuals (they were but she didn't ask for id). It all seemed unnecessary and gave a bad first impression of the hotel. We were there for my daughter's dance competition. We're local to the area and being treated like dumb tourists was annoying. I kept all my paperwork and she said, "you're lucky you kept that because otherwise we couldn't accommodate you"

Hotel rooms are very large and upgraded. Bathrooms were lovely. Excellent sushi bar. Close to ski lifts. Quiet in rooms.

Good hotel, but you have to pay 25,00 dólares more that you paid in hotels.com per resort fee to use internet

Overall, the room was nice. Just a little disappointed in the shower head and the lighting in the bathroom. For such a big, nice shower, the shower head sprayed out too wide. Hard to rinse my hair and the water didn’t get hot enough. Needed brighter lighting in the bathroom too. Hard to put in makeup.