Motel 6 Wichita, KS

The staff was super friendly and helpful. They went out of their way to make sure i was comfortable and knew where food options were, etc. Better than most!

Found three hairs in the bathtub asked the front desk to clean, they said “I don’t know the protocol for that”

Price was good service at counter was ok but should have coffee maker and something to keep stuff cold in rooms

Walls were a bit thin. Metal on the bottom of the beds makes a loud noise when kicked.

Everything are good, but the tub it seems multiple cigarette burn on it.

We are absolutely disgusted with our stay in Wichita, KS. The room was filthy. There were cigarette burns and stains everywhere. On the bathtub, comforters and mattress. There was a long black hair on the towel by the sink. The microwave and fridge were dirty. There was old food particles in them. I understand it is a smoking room, but it was filthy. If I had known the room would be so bad, I would have booked non-smoking. There were people yelling and screaming in the hallway from about 11:30 at night until 4:30 in the morning. We called front desk twice to ask them to make the people leave. We had to turn on the tv and turn the ac all the way up so it would stay on just to drown out some of the noise. They were screaming profanities. Some of them were even being loud in the parking lot and walking around at 2 in the morning. I did not feel safe at all. The front desk attendant on Sunday told us there was nothing he could do about it and told us to contact manager on Monday. I tried Monday and the front desk said he was already gone and to try again on Tuesday. He took my information. No one has tried to contact me about this. It was the wors hotel experience we have EVER had, period.

The room was clean, but somewhat on the smallish side with two beds in it. But here is what was so good about this place.....the staff. Ron the manager could not have been any nicer or accommodating. I got treated far better than one typically sees for budget accommodations such as this. HIGHLY recommend staying here if you are on a budget.

The front desk is TERRIBLE! I will send my video & picture of the man who spoke with me when I came in. Came in to find out my reservation was cancelled. By who? Because I did not cancel it. My question is why was I charged if i did not check in & if it was cancelled why was i DOUBLE CHARGED? I will send my bank statement & picture of the horrible front desk who was working when I came in. He did a terrible job of handling my situation. Cursing at a customer? “GET THE FUCK OUT!” How are you going to tell a customer to get the fuck out?? Who trained him? And where in Motel 6’s training book does it tell employees to tell customers to “get the fuck out?” If he doesn’t know how to handle customer complaints & the situation I was in, in a professional manner- HE SHOULD NOT BE WORKING UPFRONT! He did not even check my ID to pull up my reservation he just asked for my last name & said no you dont have one. How are you going to tell me I dont have a reservation when I know I booked a room. He ended up calling the cops on me because he couldn’t handle my situation. Asked for his name & managers name & he refused to give his info. My family & I were in town for a softball tournament. My family stayed there the night before & said rhey had issues too. They reserved a NON-SMOKING ROOM and instead they got a smoking room. Asked to be moved to a NONSMOKING & front desk told them if they don’t want it go somewhere else. TALK ABOUT TERRIBLE CUSTOMER SERVICE!

Outstanding service

Dogs stay free. Right off of Kellogg St, very conveniently located and you can't hear the traffic because of a retainer wall on the road. Comfy beds. Rooms have fridge with small freezer and microwaves. Basic but clean and cost efficient. Staff was helpful. We had two dogs and a baby and we all slept like the baby. WiFi has been recently updated.