Courtyard by Marriott Columbus Airport

Loved it for the second time ☺️

Well...we now know that no matter who says it or where it was listed...this hotel does not have rollaway beds! We ordered one and they did not have them when we arrived. HOWEVER, they were nice enough to accommodate us by giving us a room change (at NO EXTRA CHARGE) with a pullout couch. I love a hotel that tries to fix problems and make its customers happy!!!

It was great. The room was clean and the service was awesome

I was very disappointed with this stay. The Marriott is usually top on my list but after this experience I'm very doubtful if I stay at another one in the near future. The mattress on my bed was sunk in the middle, making it very difficult to get a good night rest. Also, the refrigerator ran all night and lastly my life was threat because I would not purchase a Google play card. I tried calling your agency several times and was told the waiting time was 2 hours and to call back. This experience has made me very speculate about booking ANY rooms online. I pray that your agency will find a better way of communicating with customers.

For some reason the bed was uncomfortable, I guess for me too hard. I sleep on my left shoulder and woke up several times from mild pain in my shoulder joint. Except for that (and the missing towel bar) all was good

Due to a recently sprained ankle I was usually in pain. Latisha and Chrissy and Ryan were truly concerned and helpful. From bags of ice to helping with luggage and transporting me to the nearby client office were among the great things they did for me.

Customer service was amazing! Would’ve loved a hot tub.

Service was great. Breakfast was great. Only disappointment about the room was the big red stain on the carpet.

Even with some mixups, the service was great! Very friendly staff. The rooms are in need of an upgrade. The carpet likely needs steam cleaning at some point and the furniture has the look of wear and tear. We had difficulties in multiple rooms controlling the air conditioning; the system is very loud. For the price point and what I've paid for other places, I was hoping for something nicer. With that said, the rooms were still pretty clean and the staff very friendly. The Bistro in the lobby was decent, but overpriced. Several family members opted to eat elsewhere. Similar to a Starbucks with more cooked food options. Overall it was a nice stay.