When we got to our room, the thermostat read 87 degrees. We immediately turned it down as low as possible (68 degrees). Mind you, it was in the 40's outside. We dropped our bags off and walked around for 2 hours, then went back to the room to relax, however that wasn't possible due to the room still being 82 degrees with the most stale air i've ever encountered.
I called the front desk to request a new room and was told they would have somebody come "fix the air conditioning" within 2 hours. I questioned if that was even possible, and they said yes. Trying to not be a pain, I said "Ok, thank you." We then left the room to go find somewhere comfortable to hang out while we waited for the air to be fixed...this resulted in unnecessary money being spent because that's all you can really do there besides hang out in the room.
We get back to the room two hours later and it was now 79 and the vent had a slightly cool breeze coming out of it. We figured the person "fixed it" and tried to just get comfortable and wait for the room to cool down. This never happened. We waited another two hours in the room before the concert we were going to, but the air just kept remaining around 80 degrees. At this point we packed up all of our stuff and walked down to the front desk. Waited about 45 mins on line (for the second time that day) to request a new room. They did give us a new room, but this room just sucked. Will never return to the tropicana after this.