Evergreen Lodge at Vail

Overall i am disappointed with my stay although some of that may be my own fault. The hotel said it was pet friendly which it is but I missed the part about only certain rooms when when I booked. Part of that issue was hotels.com had no box to check to tell them you we're bringing a pet. When we arrived with a pet we were given a different room than we requested. The room was dated and plain along with a view of the parking lot. Also it looked very different from the picture presented online. The toilet seat was chipped in the bathroom along with the porcelain in the tub. The room was clean however. The Pool area was okay, a little dated and the towels were tiny gym towels. In addition the entire construction staff for the hospital being built right next door was staying in the hotel. All of them were polite and clean but the actual construction company was basically headquartered out of the basement area is next to the pool, hot tub and gym. We didn't eat at the restaurant or go to the spa so not sure how they are. Bottom line I should have read more closy before booking but the hotel and Hotel.com should have been more clear about the pet policy, the hotel rooms being dated and the construction project taking place right next to or in the hotel.

Nice

Hotel was clean , room clean, staff very helpful

It was a very old building no updated air conditioning they had a floor fan to help cool the room off.For 20 more I could of had a 4 star hotel To me it was like a quality inn

Ran down building for 20 dollars more I could have stayed in a 4 star hotel The room had a floor fan to cool the room off

Nice older hotel, so not the same as staying in a newer, larger hotel, but the price was better than the newer ones so it was worth it to us. Would stay there again if going through Vail.

Stayed in a double bed room. Quick check in once we found the front desk clerk. We could see highway from room but noise was not an issue. We lost our daughters Cowboy doll and the staff searched high and low and found him so quickly for her and saved what would have been a very sad rest of our trip.

This hotel is a good value. It has a nice location not too far from Vail Center.

First had a card denied and person at desk said it loud so everyone could hear (embarrassing moment) card had plenty of money on it second I think she was racist, she gave me a room that overlooked red pipes and clearly the hotel was not full, asked about late checkout and again felt discriminated because she was very insistent about her answers, didn’t appreciate the way I was talked to, will not stay there again! From the moment I walked in I felt her discriminating attitude and I am not very happy with the stay!

We actually didn't get to stay here because Hotels.com and their system weren't connecting. We arrived late and the service as awful. Front desk was not helpful at all. We ended up leaving to try to get food while we waited for a resolution. I was so turned off by the service we never went back and I asked for a refund. This was our honeymoon night so needless to say it wasn't honeymoon at all.