Courtyard by Marriott Tallahassee Downtown/Capitol

Upon initial check-in the room I was sent to was not clean (bed was not made, towel still in bathroom on floor). Front desk assistant was apologetic and got me into another clean room quickly. She offered Breakfast for the inconvenience which I appreciated the gesture, even though I could not participate in the breakfast due to business.Received a follow up e-mail from the Manager of the hotel apologizing for the initial room not being clean, and asking if there was anything they could do to let them know. I requested a late check out of 1PM which they happily obliged. I was on a call which was running longer than expected and called for an additional extension to my late check-out which they were happy to grant. I left the hotel around 1:30PM. Overall I would stay at the hotel again if in the area due to how they handled the situation.

They’re about to upgrade so I won’t speak on the datedness of the rooms. It’s clean and conveniently located to where I had to work. All staff that I can into contact with were very friendly and always asked if I need anything. I left some items behind upon check-out and Kathy was very helpful in getting those returned to me.

The room was clean and bed was very comfortable. Bathroom was basic and could use a facelift, but I saw in the lobby they have plans to renovate this May. Lobby was great with bar/restaurant and convenience items/snacks available. We were only there for one night, but would definitely stay again.

The outside was not appealing and I was hesitant to even go in. They charged me 58 cent for a local call that was not answered. The elevator floor was all cracked like the shower. The customer service was good.

The room was extremely small for two people and the pictures do not look nothing like what the hotel actually looks like . They did have everything to your availability and the location was great

The gal at the front desk welcomed us with kindness. Super disappointing place. Not clean, bad sheets. Would have expected better from Marriott

This hotel is very dated. Unfortunately my sister picked this place and I already paid for it. When I walked into the hallway it smells like mold and mildew. The room also smelled of mildew and this place has popcorn ceilings! The sinks back up with water in ALL the rooms. There is no updates to this place. The bed was comfortable. I don’t know who rated this place as an 8, it’s a 4 at best. They also do not offer any free breakfast so that is a disservice. The front desk clerk was very nice so that was the only plus.

Check in was no hassle. The room was extremely clean and the bed was comfortable. Starbucks coffee is served in lobby so I had a nice breakfast prior to my meeting.

Check in was super fast, price was good, some staff members in laundry room were a little bitchy.

This was by far one of the best hotels I’ve stayed in. The bistro was amazing and open until 10pm. The service and care from the employees was excellent. I would definitely stay here again and recommend it to others.