Four Points by Sheraton Hotel & Suites Calgary West

Right off highway 1. Very accessible. Gas station nearby as also a McDonald's. Staff was very helpful and courteous. Hotel lobby area and hallways looked very nice. The room was very standard. The beds slept great. The rooms are a bit dated though. The carpet was not cleaned entirely as there were remnants of the previous occupants. Desk chair was a little wobbly and wouldn't go up or down. Cleaning staff could have done a bit better in cleaning the nooks & crannies in the bathroom. If not for the cleanliness issue I'd rate our stay at 9/10, but in light of all the above I give it 7/10. The price was very reasonable so that's a plus!!

Convenient overnight location for an early morning appointment. Very comfortable bed and quiet. Front desk service was very good. Bar/restaurant server could use some training but food was good. I would definitely stay again.

Love this hotel and location. Disappointed though that with 2 stays in last year that TV signal and service is extremely poor

Arrived to check in during the early evening and waited over 30 minutes in line only to be told that the room wasn't ready. Told to come back in 2 -2 1/2 hours. The reason was "beyond their control" as they were short staffed and did not anticipate as many bookings as they had. It was a long weekend! Front desk was not apologetic at all. An apology and some type of offer or discount for the inconvenience would have went a long way. We cancelled our reservation and stayed at a hotel nearby that gave us a free upgrade.

Front desk checkin staff was very friendly and welcoming, hotel is very clean, room was very clean, bed very comfortable so I found my stay excellent.

Nice patio

Unfortunately the fan in the bathroom did not work. It was half way out of the opening causing the room to get very humid after a shower.

The rooms we were in had a dirty bathroom, the pictures are unfortunately outdated. There is construction going on across the parking lot, and the rooms that are not suits face this direction - it was noisy. The front desk was nice enough to upgrade us to the suite which faced the highway. Overall would likely not stay again unfortunately despite good service.

The staff was very friendly and helpful. Very clean room, breakfast was great. We got a xmas stocking hanging on our door xmas morning, that was a classy touch. Great location. ll at a good price.

The room could use a chair or 2 (there were none). Also the room seemed pretty dark - must be using low watt bulbs. One other niggling thing was the fan went on in the bathroom with the light switch, which was rather noisy if someone had to go to the bathroom during the night. Nice clean hotel though.