Homewood Suites by Hilton Baltimore-BWI Airport

The hotel great location. The rooms are old holes in walls and ceilings. The walls yellow. The headboard has rips. Water bottles left from the previous people. The air barely works and omg the smoke detector beeps all night and don’t cook it will constantly go off. I was told we were going to a quiet room lol one the 1st floor the end by the door and all u heard all night was banging and loud noise ppl hanging outside ok cool but don’t say it was a quiet room. The parking lot was filthy trash everywhere. It was just a mess I won’t be staying there again. When I called the front desk about the smoke detector it was like oh well no engineer here today sorry!!! No kind of care or concern.

Very clean, friendly and homely.

Great place to go for business or family trip. Loved the night time crew!

The last time I had been to this hotel was years ago.Overall the bed was EXTREMELY comfortable, the room was big.However I was a bit disappointed at the cleanliness of the suite, it could definitely of been cleaner then it was. Also the faux drawer below the sink in the kitchen was falling off, & the air conditioning in the bedroom & living room was not working at all!And the thermostat wouldn't let u go below 68 degrees either!I had to get the night front desk attendant to come look at it, & he said I had the fan on.But we stayed there for 2 days & it was very hot in our suite.The pool,wasn't open but that's due to the virus situation.The hotel was quiet, the lobby, & grounds were clean & kept well too.Overall,besides the small things I mentioned, we enjoyed our stay for the most part.

The staff was very friendly at the front desk! But the room needed to be cleaned when I got there I had to clean the top of the refrigerator was filthy the ledge over the microwave was filthy the rod to hold the shower curtain was broken the rod to hold the towels on the wall kept coming off because it was properly on there when we unfolded the pull out bed there were seeds inside like actual plant 🌱 seeds

On the surface, the hotel looks fabulous. However, upon inspection, you can see areas of concern. When I first checked in everything appeared great. As I began to settle in, I noticed that items were left in the room from the previous occupant. The dishes had been placed in the dishwasher and were still there from the previous occupants as well. It appears that the room cleaners did not care to do a thorough job. On the morning of my checkout at 8:30am, one of the cleaning ladies (a short statured, short crop-haired, Hispanic lady) opened the door without knocking. My daughter was sitting on the couch and was startled that she just barged in without knocking. I immediately asked her what she wanted, but she said that she thought that we had already checked out. Really? What if we had been naked? I was very suspect of her answer. It appeared to me that she thought that we were at breakfast. This would have given her the perfect opportunity to steal and run away with valuable items left in the room while patrons are at breakfast. I don't know if her intentions were pure or not; I can only speculate. However, her actions put me on my guard. In my opinion, her actions bring this wonderful hotel down.

I had to have my room switched. My original room was near a door that led to the rear of the parking lot and across from the staircase and the fabric on the sofa was frayed. I asked for a different room and was moved after 2 tries.

The lobby and service was great! The room was outdated, musty, and unclean. The bathroom had peeling wallpaper and broken tiles. The room definitely didn't look like what I expected.

Stay was good but the mattress was old and lumpy.

Facility is old and needs to be updated.