TownePlace Suites by Marriott Wichita East

Disappointed in the breakfast area. Out of waffle mix, no plates and no napkins. Breakfast bar not kept up with and breakfast counter very messy. My room was great. Very comfortable but whoever was upstairs was really loud and sounded like he was just stomping on the floor. I called front desk but it never stopped. It made sleeping impossible and I had just driven 7 hours to get there. But my bed was one of the best I have ever slept in.

Staff was wonderful. Rooms delivered as expected.

Needed a hotel room close to the Cypress Surgical Center. The room was good sized! Non-smoking rooms! Loved the granite countertops and choice of teas and coffee available during our stay. Fresh popcorn and bottled water when you walked in to register.

The floors were not vacuumed like they should of been ... trash under beds. Couldn't access closet as bed too close. Bed sheets very thin ... as wrinkled as they were, wondered if they had been changed. Breakfast not so good. Not the quality i expect from Marriott. Have stayed at other Mariott properties & was very pleased ... but not this one.

The room we had was very large and open with two full beds and a pull-out couch bed. The kitchen and everything was in great condition and worked perfectly for our overnight stay. The beds were comfortable and clean. Bathroom was very well cleaned and nice except the door handle was starting to fall off. The only dislike I had about this hotel was the service. I felt unwelcomed when I had first entered, no greeting or any sort of "Hello" whatsoever. Not much was explained at check-in so I had no idea of all the amenities or even breakfast time. Later that night, my friend had gone down to the front desk to ask for an extra blanket but almost immediaetly they said they were out. A hotel should never be out of blankets or extra sheets! The service here really does need some work but other than that, the room was excellent and I enjoyed my stay here quite well. I did leave the hotel some feedback on a survey and I was quite suprised that I recieved an email from the GM stated that they apologized for lack of service and they will inform all employees to have better service in the future. I really appreciate that my feedback was useful! I may stay here again in the future!