The property was attractive, updated and clean but the hotel operators seem to show very little concern for the comfort of their guests. For example, our unit on the 3rd floor had no privacy window coverings, only sheer see-through drapes for the large floor to ceiling windows that ran the entire width of the unit in the living room/dining/kitchen areas where guests can be seen from the outside and nearby buildings in evenings. If I can see into the windows of the buildings across from us then it's vice versa that they can see into our unit. Also, very low quality bedding with cheap thin sheets, extremely thin comforter and very rough towels. Also, most hotels provide shampoo and conditioner but only shampoo in small bottles were provided. When you have long hair, conditioner is often needed to detangle. There were two bathrooms in our unit but only one hair dryer between the two bathrooms. Also, the hair dryer didn't have a cold air button, not required but again would have been nice. Also, no full-length mirror which is often standard even in a 3-star or less hotel. All these items are not a big deal and add very little cost to make the unit feel a little more comfortable but considering how it was highly rated, it was disappointing. As a hotel guest, I was left with the impression that the operators only cared to make the unit look attractive to gain bookings but provided the bare minimum needed to accommodate their guests.