4/10
Paid for oceanfront view was placed in a room where the view was obstructed by a tiki bar. We were moved to another room which was still on 2nd floor outside of the bar. Website did not detail that the hotel turns into a club on weekends music was loud on patio deck by restaurant could hear through hotel room and child could not nap. There were drunk people everywhere with access to hotel pool area with no type of security. Have drunk people from restaurant walking around hotel areas along with excessive loud music you could hear clearly through your room. Did not feel safe. Door locks barely worked had to maneuver door certain way for door to lock. Housekeeping was to be daily service and we did not receive had to ask front desk to service the room. When our room was finally serviced the next day they only replaced our towels and not bed sheets only made the bed. Did not clean bathroom at all. Overall the security and the safety is poor. And do not recommend for families with children of traveling on weekend. No access to your car as it is valet parking only and the parking lot is across the street! Was not a accommodating hotel and not kid friendly due to the amount of noise and inappropriate non hotel guests wondering around. Not a family friendly hotel more for the party goers and the cleanliness was poor.
Kaitlin
Familiereise på 4 netter
