The hotel is very comfortable and spacious. Upon arrival, I was greeted with excellence. The receptionist was polite and helpful. BUT, unfortunately, upon checking out, I was greeted by a completely ignorant man who shouted loudly in the middle of the reception area saying, "Go quickly, the transfer won't wait for you." It was 4:30 am and I was the only one to go to the airport. It was 4:34 am when I got off and he was shouting like crazy, which was completely unnecessary. It took away from the excellent experience of the other items!!