Front desk lady was friendly, but did just what was required. She made the comment during check in “let’s get you a better room”. I’m not sure if she actually did, but if what we received was a “better room”, I would hate to see what we would have got. The room was clean, but definitely needed some love. Bathroom was dirty, absolutely no water pressure in shower, and no hot water. Didn’t realize until I needed it, but there was not a blow dryer for my hair. Pillows were flat and smelled weird. Will not be back.