You'll be in a fantastic location at Avenida Palace, just a 5-minute walk from Rossio Square and Avenida da Liberdade. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Santa Justa Elevator and Commerce Square. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Restauradores Station is steps away and Rossio Station (Green) is 3 minutes.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
82 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
Room service (limited hours)
What to do
Water skiing nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 1892
Safe-deposit box at front desk
Library
Piano
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 30 for children
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 693
Also known as
Avenida Palace
Avenida Palace Hotel
Avenida Palace Hotel Lisbon
Avenida Palace Lisbon
Palace Avenida
Avenida Palace Hotel
Avenida Palace Lisbon
Avenida Palace Hotel Lisbon
Frequently asked questions
Does Avenida Palace offer free cancellation for a full refund?
Yes, Avenida Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Avenida Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Avenida Palace?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Avenida Palace?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Contactless check-in is available.
Is there an onsite casino at Avenida Palace?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What is there to do at Avenida Palace and nearby?
Have fun with nearby activities like water skiing and windsurfing. Avenida Palace also has a fitness center.
What's the area around Avenida Palace like?
Avenida Palace is in Lisbon Old Town, a short 1-minute walk from Restauradores Station and 3 minutes' walk from Avenida da Liberdade. Travelers say the local area is very central perfect for sightseeing.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 29, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Ricardo
Ricardo, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
j
j, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
The hotel is beautiful, and the service was great. The buffet breakfasts were delicious, and the dining room was elegant. Most evenings from 7 to 8, the hotel had a pianist playing. It was lovely sitting in the lobby and listening to the music while enjoying a cocktail. The concierge was extremely helpful with sights to see, getting around the city, restaurant recommendations, and arranging the taxi to the airport.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Joseph
Joseph, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Excellent place to stay
From the moment we arrived when the doorman rushed to take our cases to the helpful explanation fo teh facilities ofg our room, service throughout was excellent. Facilities were great and breakfast was amongst the best we have had.
Peter
Peter, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Ann
Ann, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Analiza
Analiza, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Truly a palace!
A beautiful hotel, in a perfect location for the “old town” and central areas. The service was incredible, the breakfast was delightful and we would definitely recommend this hotel.
David
David, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Lori
Lori, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Would stay again if in Lisbon.
Both service and quality were excellent.
Peter
Peter, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
This hotel was amazing. Staff were friendly and accommodating. The room was clean and the bed was comfortable. The breakfast was fantastic. The location is perfect. You can walk anywhere. The con shares gave us recommendations for dinner and provided helpful suggestions we would give this hotel an 11/10
Susan
Susan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
We love the hotel. The staff is super attentive. It was just a super experience. They upgraded us without asking. Brought treats and a bottle of champagne for my husband’s birthday. If we end up in Lisbon again we will definitely stay at Avenida. Thank you.
Eva
Eva, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Friends visit to Lisbon
Fabulous visit . Staff have an incredible attention to detail from check in to check out . Friendly and Professional
Excellent stay !!
Judith
Judith, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Central location. Top quality hotel, amenities & staff. Particularly liked the mobile provided in the room to use during our stay - extremely useful addition.
Edward
Edward, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Great staff, super welcoming, free bottle of Porto, and a great advice from the concierge. Finally, breakfast is exceptional not only for the room itself and its view but for the choices available and the quality of the products. A must see!
Philippe
Philippe, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 1, 2024
The only good thing about this property is the nice staff. From the minute we walked in it was a big shock!!! I DO NOT understand how this property is a 5 star!!!! The property was beautiful decades ago. The pictures on Expedia must have so much filter on it. It is not well maintained. The furnitures are run down. The wood work is all scratched and extremely old. The lighting in the hallways reminded me of horror movies. It would turn off at 8:30 PM and only worked with sensors..... sometimes. The train station next door which shook the building and the bedrooms every ten minutes and drove all of us crazy!!! The horrible smell which came out of the bathrooms and would not go away even with the windows open. All the broken tiles in the bathroom which was repaired so horribly. Gave you a feeling of a motel 6!!! I had no choice but to stay since we had 4 rooms and it was very difficult in the high season to find 4 rooms in another hotel. The staff were trying to be accommodating and kept upgrading my room but it did not matter how big the room was the problems were the same. If this was sold to me as a 3 star hotel I would understand, but a 5 star...... IT IS NOT!!!! the 6 story hotels two elevators and the whole 6 days we were there, one was not working. I can go on and on and on with all the problems. I am so disappointed at this hotel and at Expedia which does not check on the conditions of the hotels before advertising.
Holly
Holly, 4-night family trip
Verified Expedia guest review
2/10 Poor
Sep 1, 2024
The only good thing about this property is the nice staff. From the minute we walked in it was a big shock!!! I DO NOT understand how this property is a 5 star!!!! The property was beautiful decades ago. The pictures on Expedia must have so much filter on it. It is not well maintained. The furnitures are run down. The wood work is all scratched and extremely old. The lighting in the hallways reminded me of horror movies. It would turn off at 8:30 PM and only worked with sensors..... sometimes.
The train station next door which shook the building and the bedrooms every ten minutes and drove all of us crazy!!!
The horrible smell which came out of the bathrooms and would not go away even with the windows open. All the broken tiles in the bathroom which was repaired so horribly. Gave you a feeling of a motel 6!!!
I had no choice but to stay since we had 4 rooms and it was very difficult in the high season to find 4 rooms in another hotel. The staff were trying to be accommodating and kept upgrading my room but it did not matter how big the room was the problems were the same. If this was sold to me as a 3 star hotel I would understand, but a 5 star...... IT IS NOT!!!! the 6 story hotels two elevators and the whole 6 days we were there, one was not working. I can go on and on and on with all the problems. I am so disappointed at this hotel and at Expedia which does not check on the conditions of the hotels before advertising.
Holly
Holly, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Christie
Christie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Great location—in the heart of everything but just a stone’s throw away from the crazy crowds. The service was exceptional, anything we needed, it was handled (and quickly). The breakfast was delicious!
John
John, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
It was at theiddle of the city, close to everything, Buffet breakfast was included, had a very basic Jim.
Historic building at the middle of all historic areas.
Hamid
Hamid, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Paul
Paul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Truly wonderful experience. Hotel was in a good location. Breakfast was an excellent spread and the team at hotel are very attentive. It was my wifes birthday and they made the day even more special for her with little extra touches (with no prompt from me!) Housekeeping also deserve a mention as room cleaned promptly and to an excellent standard. Highly recommended as they do go a few extra steps for the guests