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Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

2.5 star property
St. Charles hotel with indoor pool and 24-hour fitness

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Exterior
Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Coffee service
Indoor pool

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $120
includes taxes & fees
$104 per night
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
  • 715 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 418 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

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Pool
Free breakfast
Pet friendly
Free parking
9.2 out of 10, Wonderful, (917)
The price is $95
includes taxes & fees
$85 per night
Dec 29 - Dec 30
Hampton Inn & Suites Chicago/St. Charles
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About the neighborhood

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 6 min walk - 0.5 km
  • Arcada Theater - 5 min drive - 4.1 km
  • Kane County Fairgrounds - 9 min drive - 7.5 km
  • Geneva Commons - 10 min drive - 8.3 km
  • Fabyan Villa Museum & Japanese Garden - 11 min drive - 10.3 km

Getting around

  • Chicago, IL (DPA-Dupage) - 4 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive
  • Chicago Midway Airport (MDW) - 64 min drive
  • West Chicago Station - 10 min drive
  • Geneva Station - 14 min drive
  • Elgin National Street Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬20 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Enjoy your visit to St. Charles with a stay at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.

Languages

English, Hindi, Spanish, Urdu

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Free self-serve breakfast on weekend mornings 7:00 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel and nearby?
Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
What's the area around Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel like?
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel is a short 6-minute walk from Charlestowne Mall and 18 minutes' walk from Dupage Expo Center.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice motel. Clean, quiet and the beds were very comfortable. Lots of shopping near by.
Jon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Charles, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay here every time!
This hotel is perfect, no need to stay anywhere else! Breakfast? Amazing, they even had turkey sausage which was a huge plus for our family. The indoor pool was clean and well kept and we were in there multiple times. The fitness center was great too! The people at the front desk were always so helpful and friendly as well. We won’t stay anywhere else when we come to the area any more. 10/10!
Nadia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was clean. The breakfast offerings were great. And the staff were amazing.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
The employees were very friendly and helpful. The hotel was clean and comfortable. The breakfast was very good.
Homer, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Homer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business quick stop
Front desk was smooth and helpful. Many not fake smiles. Very solid option for business travel.
Kristopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Jo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The room was spacious the atmosphere was light casual felt at home. Loved it! I have stayed at other hotels between st charles and Geneva this hotel was the best. Will be staying here from now on. Cant say enough.
Barbara, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rhonda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredibly Attentive Staff
We stayed at the hotel for my niece’s wedding. My mom, who is in her 80s, uses a walker and suffers from Parkinson’s. While getting her breakfast, one of the staff members saw her struggling to hold her plate. She walked over to her and asked if she could help. She kindly took my mom’s plate and helped her get the rest of her breakfast. That simple and kind gesture was one we saw play out a few more times during our stay. The hotel was very clean, the rooms were bigger with more amenities than we expected and it was very well priced. And, again, the staff was outstanding. We would highly recommend.
Dean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is excellent
Ganesh, 2-night family trip
Verified Expedia guest review

6/10 Good

First I want to say that all of the staff that we interacted with were very friendly and helpful. But the hotel overall could benefit from an update. The bathroom had some peeling finish in the bathtub, the toilet didn't seem to flush quite right, and the worst was the dampness and subsequent smell in the room. We did talk to the front desk while we were there and they were able to solve the issue of the smell but the room still didn't dry out in the additional day we were there. It seems the ownership could invest some money to make the rooms more pleasant for their guests.
Rebecca, 2-night romance trip
Verified Expedia guest review

6/10 Good

My Phone did not work and it was plugged in. My bathroom sink was draining very slow.
Jeff, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristen, 2-night trip
Verified Expedia guest review

8/10 Very Good

Ana, 1-night trip
Verified Hotels.com guest review

6/10 Good

So-so
Friendly staff and pretty clean. Definitely a little older--nothing fancy and signs of age. Our room had an odd smell and the ac unit rattled when the fan was on. Not a bad place to stay but nothing great.
Troy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, staff & rooms
Krishna, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was extremely friendly and the location of this hotel is perfect for anyone staying in or near Saint Charles. The fitness center had adequate machines and weights as well. I would recommend this hotel.
Brandon, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good
Daniel, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"The pool was perfect temperature, breakfast great, staff nice, beds comfortable."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM