HomeTowne Studios by Red Roof Philadelphia - Maple Shade, NJ

I like this place I come every month I recommend is very nice

There was no soap in the room.

Upon arrival, I was told I didn’t have a reservation. Showed the rep my itinerary and he still insisted I had no reservations. The rep stated I could book and pay for a room. The rep contacted the manager and the manager directed him to the check n sheets on the desk and the rep found my reservation. While my family and I were gathering our bags a man on a motor bike kept zooming around the hotel. We entered our room to a dirty filthy room, black tape marks and what appeared to be human feces on the ceiling. The bathroom door was dirty and dusty. The table in the room was broken. The sheets and blankets had burn holes on them. And to top it off, roaches came out to greet us from behind the pictures on the wall. This place was disgusted and a visit from the health department is much needed. The advertisement clearly doesn’t not match the the property. False advertising.

This places has too many screening and ghetto fighting in the middle of the morning no pillows in the room never again

All this money people pay and they dnt give a damn been spraying bugs since we been here had to buy the damn big spray. People DNT give a damn anymore especially when children are involved. IT NASTY HERE THATS WHY IS SO CHEAP ITS WHAT YOU MAKE IT I HAVE KIDS SO I HAD TO BUY BLEACH AND CLEAN IT AND MAKE IT COMFORTABLE FOR THEM

The facility has a lot of potential. The front desk seemed confused upon check in, and distracted upon checkout. The trash collected across the breezeway from where guests are checking in and out during the accommodations for the pandemic is an eyesore. There were flies in the room, the trash had not been emptied, there was only one bar of soap, and worst of all, the toilet seat had not been lifted to clean beneath the lid. Also hairs were on the sheets, that should have been discovered by an observant cleaning staff member or supervisor. The rooms have everything necessary to make this an excellent choice. Based on my experience, there's a deficiency in management.

Disgusting , roaches everywhere. I showed up to check in around 630 7pm and they were literally negotiating with a couple In front of me for my room. Already had been booked and paid for 2 weeks. Last time I will ever stay at this sleezy place.

This is one of the worst motels I have ever visited. Everything was stained, cracked or torn. The toilet ran constantly and was so loud that you could hear it with the door closed. There was no trash can, no hangers, no ... anything. Including a shower curtain, so the bathroom flooded with each shower. During my shower the fixture made a chugging noise and suddenly water was spraying everywhere - everything in the bathroom was soaked, clear across to the bathroom door. Despite all of the flooding, it was clear that no one had cleaned the base of the toilet in a LONG time. We were in a non-smoking room that had clearly been inhabited by a smoker. When I called the desk about it they offered to come by and spray some room refresher, (Sorry - that make my asthma even worse.) The fire alarm went off and rang for over 30 minutes. The fire department never came and a frustrated employee finally popped open the alarm box with screwdriver and shut it down himself. Overall, a simply ghastly stay. Red Roof should be ashamed. Can you give a motel a 0 star rating?

When I checked in my room had no towels. trashcan in the kitchen had food and grease inside on the bottom of it, no toilet paper, no soap, one of the burners was not working, floor was disgusting wasn’t swept in the corners around the side dresser near the window. The AC unit had black tape on it clearly it needs to be replaced, dresser drawers had black crumbs in it, bathroom mirror dirty. TOTALLY DISGUSTING ROOM!!!