Club Quarters Hotel, Central Loop

We have stayed at this hotel several times. The location is very convenient. The facility is clean and staff are excellent. I always look forward to staying here and would do so again.

Easy walk to all amenities the Loop has to offer, restaurant, coffee shops and shopping.

Awesome visit. Billy is a rock star.

The entire staff has been very helpful and responsive to our needs...I would like to really commend Billy Burrage for his professionalism and friendly and welcoming attitude and for going above and beyond to make us feel comfortable.

Club Quarters on Adams Street in Chicago reopened after an extended COVID closure. Billy at the front desk recognized (I was wearing my mask) me and called me by name welcoming me back It is great to be back!

Bathroom does not have air vent and all these bad smells stays inside and leaks into the room. Rooms are way too small that someone who highly claustrophobic might have in serious trouble. Service is poor, people at the entrance are not helpful. Pay a bit more and stay at swisshotel or somewhere else...

Great location for us near Union Station. Amazingly quiet, very clean. It would have been nice to have more than 1 face towel, but no biggy.

good location, comfortable, convenient, nearby restaurants

This was the second time i had stayed at the hotel and the first experience was amazing. The second time, I"m going to assume was a manager charged me a 50.00$ hold on the room that i had not been charged before and then didn't even take into consideration that i explained to him that there was no need to charge me that since they didn't in the beginning. I am all about customer service and if you didn't do something in the beginning why would you change out to where. Especially when i came back to the hotel to stay again. Now to my room condition. The first time i stayed there the room was spacious and comfortable. This time i stayed there the room was not clean at all especially in the bathroom . Dusty and stuff all over the little mirror attached to the sink. If i hadn't had stuff to do that day that i would of said something but i didn't have time with getting back after check in at 7 pm and then having to be ready for an event there was no time to sit and try to argue my case against the condition of the room, The bathroom door also did not stay open at all and since i was getting ready and there wasn't a strong enough light in the room the bathroom lit the room but i had to wedge something against the door to stay open. I was not pleased at all and the only nice person that night was the valet man ADMAN, i think that was his name forgive my attempt to spell. I wanted my first experience again staying there and well that obviously did not happen.

My wife and I stayed at this hotel while we were in Chicago seeing the sights - the hotel was close to the things I wanted to see. We received a great rate and great service.