Everything everywhere very clean and fresh. A lot of bad service - angry, stressed, not helpful personnel who doesn't care, doesn't want, can't even smile, shocking. Food fresh, a lot of food but too little really fresh basic cousin. Have made a couple of requests during 2 days stay, have not gotten a single one, even though every one of them was within inkluded service. Was told to pay extra or live the room, found out next day than that also was already in the prise, didn't get a refund. Had a stay planned in two weeks, changed to another hotell.