Crowne Plaza Belfast

Lovley stay lovley staff

Excellent hotel with easy access to the city & amenities

Great place nice staff breakfast could be better overall nice service would be going back again

We enjoyed our stay over all, room was nice and clean and nice decor (pillows were lumpy though- ive never before had to complain about a pillow). but a few things - the staff were very unorganised in the main dining room, rather than having one waiter/waitress assigned to a table,but food was lovely - we ate of the indian menu.. the saturday night we stayed there was kickboxing or something on and my husband had to complain about the state of the mens toilets. the younger staff that were working in the riverbar the sunday morning we went in were very unattentive. i ordered a 'baby bowl' on its on for my 1 year old, was to be soup and mash, i said seeing as thats sitting ready would they mind bringing it out as quick as possible, he tried to tell me that it was made fresh...we all know mash, veg and soup etc are sitting ready to go. but i waited about 15 mins and had to ask a girl were it was, she rolled her eyes and walked off, few minutes mins later brought out mash and gravey (which was too salty for a baby) i just gave her some of the mash and we left. swimming pool was very cold too! for the overall experience and price i wouldnt be fussed on staying again

I had a one night stay here whilst on a business trip. Definitely one of the comfiest beds I’ve slept in in a hotel! Staff were very friendly, nothing too much trouble. Would highly recommend it.

A good standard business hotel close to where I needed to be. A very good self-service breakfast. The rooms are comfortable. I have stayed there three times and note the WiFi is not that strong in the rooms despite there being AP along the corridors.

Loved this hotel... room was spacious and beautiful. All we needed there. We ate in the River Bar in the evening which was very tasty . Lovely walks along the River Lagan very close to the hotel which we did in the morning. We look forward to staying there again .

This is a very good business hotel convenient for my appointment. The room as large and well-equipped. It is modern. I ate in the bar which was fine. The breakfast was noticeably good. well worth it. Reception and staff were all helpful

poor, won’t book again, too much to list ::: briefly Poor dinner service , complained about slow service and food arriving ie starter waited 20’mins for mains after starter didn’t get wine list, had to ask three times for our first drinks order, had to wait for dessert for it to arrive with Christmas chocolates left over on it ,,, YUCK!!! Had to ask for the room to be fixed as mirror fell off mount hit me on head , toilet had only one flush option , shower flooded , double bed was to beds pushed together and had huge ridge in middle. Asked for quiet seat at dinner was placed at kitchen and bared witness to the waiting staffs thoughts of the guest that said his dinner was poor and he revived a glass of wine and no charge for his meal , we complained ours had issues ie wait and quality of Fine dinning was Lacking at best, we left city centre to eat in hotel rather wish we had had a McDonald’s at least the ice cream was. Fresh as was the chicken , all in all ...Poor ! I’ve stayed at your hotels in various parts of the world over the years for work and pleasure , I will be in Belfast again but will book Hilton I would still look at London as o had a very different experience thier Sadly Your’ Call me if you wish I would love to chat further

This was our first time here and we were very impressed with it. Everything from the service to the food to the room. We will definitely be back.