Candlewood Suites Indianapolis

We stayed at Candlewood for a total of 10 nights. The room was nice and spacious. We were there for work, and this was a perfect set up for us. First off, the room is in need of some work, the pain is peeling, and the refrigerator makes noises that sounds like birds screeching. The big surprise came when we went to use the fitness room. A lady (who was not exercising) was letting her dog run his tongue along the treadmill track as the treadmill was moving. The lady offered to clean up the slobber that was covering half the treadmill track, but only made it worse by spreading to the whole track. I made the comment that this is an unacceptable way to use fitness equipment, and she shot back with "I have permission from the front desk". I made a complaint to the man at the front desk, he told me that "those people are here for 40 days" and there is nothing he can do bout it. He told me that he would voice my concern to the manager and I gave him my number so the manager could call me. She never did. We witnessed the lady with the dog on the treadmill on two other occasions after this. The rest of the gym equipment was also being used by the dog...We booked and paid for this hotel ahead of time through Hotels.com, on the day we checked out, there was an invoice for our stay. The invoice was for a different rate then what we had paid online, and we were concerned we were being charged twice. We spoke to the same man at the front desk about this. He refused to look into this for us

We’ve stayed here before and were really happy with it. Clean, friendly, perfect location for what we were doing. This time they informed us of a $30 charge for incidentals, damages etc. but we’d get it back when we checked out. We had never been told about that and had never been charged before when we stayed. It’s all good but would’ve been nice to have been told about it. The only negative about this place is they don’t have breakfast. Not a big deal but it’s nice to be able to grab a quick breakfast on your way out. We will be back.

The staff was very nice and the cleanliness of the room was great! Didn’t have vending machines but they had a very cute cupboard area. Which we knew about that when reserving because it added a $30 incidental fee onto our charges, but what you don’t use in at the cupboard is reimbursed back to you. Overall the stay was great! Will book with them again!

The front desk service man was horrible! He argued with me about me waiting 10 min to check in bc no one was there. I didnt start argument, just was stating about me and several other folks were waiting. Then i had to call him today as i didnt get my deposit back. He argued with me that it was left under my door and i didnt see it. Stated i did not get a receipt at all with checkout or anything. So after arguing with me he said he would email a receipt, then hung up without saying bye. The rudest person EVER. And do not tell someone when they checkout they will get deposit back immediately. The only nice thing was indoor pool was warm and toasty and jacuzzi was too.

The family and i went down to Indianapolis for a family weekend get-away, i reserved a room with Candlewood the 1st night, for what the room cost for the nite i wouldnt expect the water nozzel on the tub to move side to side from poor plumbing, the tub wouldnt drain on its own, our children took turns holding up the water stop in the tub, The 2nd night was reserved by my fiancee after i made mine on the first nite, our 2nd nite the family and i are at the swimming pool, im sitting in the hot tub and the rest of my family was in the pool, i left the hot tub because 10 children came in the pool room as did an adult, then in came 2 more adults who sat in the hot tub and within 30mins the couple in the hot tub was in a deep makeout session, infront of all the kids, as i said excuse me but i didnt appreciate that kind of behaviour in front of my children, he told us to leave if we did like it, as we both took picture's i asked my fiancee to take the kids to the room, i walked down to the front desk, there was a sign stating that they had stepped away to go take care of another customer....i felt then that it was best just to go back to our room and wait for moring to leave, and we done juat that....we are extremely disappointed in our stay!!!

good hotel w/ really nice pool and hot tub. ~10 minutes from downtown Indy, right off the highway and reasonably priced. Would stay again.

This was beyond expectations. The bed was very comfortable. The room was very comfortable. We would stay there again for sure!

As nice of room as you can get Large bathroom Super usable

Updated room with kitchenette and hot tub. In convenient location. We have used this hotel a number of times when in area

Great place to stay ,had to go back an exit to find good restaurants, but all is ok