An old hotel with personality and charm. We lived in a building across the canal from the main building, and only for one night as it happened. Wonderful hotelbuildings and alleyways, staircases and niches with beautiful views. Lovely old / antique furniture and artwork everywhere. Beautiful room, although a little worn. The safe was broken, and a/c a little inefficiently hidden behind the curtains by the narrow window in the corner, but the room was light and had a high ceiling with wooden beams and old restored "wallpaper" (frecos?)paintings on the walls. The personal service of the charming lady keeping this part of the hotel, was lovely. Not very well insulated soundwise between rooms, but not a big problem. We did not get a key-card...I think we got 5 keys in a bunch for the different doors we needed to go through incl. the safekey! I still felt quite safe in the hotel, since it was a labyrinth to get to the room, and there were different techniques to open the different doors. :-) Breakfast was ok, very nice surroundings in backyard, as we had breakfast in main building. Very helpful and serviceminded staff. A hotel in tune with the city, considering the old and charming city that it is. Must mention; we where warned about the terrible amount of tourists- really, it wasn't too bad! But if you are bringing small children though, be careful- the labyrinth of streets is not a place to loose any wandering kid out of sight. A beautiful town! As for the high prices we also were warned about; beware of the service-charge that a lot of the restaurants charge, and check this beforehand-or you could be in for a not so nice-surprise. We will certainly go back out of season, and may well stay in the same hotel. Though will pack lighter, as heavy suitcases in Venice is a hassle, since as there is no use in the wheels, should you have them on the suitcase-you need to carry the luggage over all the bridges. Wonderful city! :-)