Let’s start with the property is beautiful and the highlight of our stay. But that’s where it ends. The “resort” is grossly understaffed. Everyone around us would say the same thing, if only there was “one more”, i.e. one more server, one more food runner, one more bartender, one more housekeeping staff, one more front desk person. The potential of the hotel is undeniable but it’s not properly staffed. Housekeeping came to our room once in the 5 nights we stayed there. We would have to consistently obtain our own bath towels and take out our own garbage (which remained by the stairs for days on on end). The cherry on top was on the day of check out, which is at noon, housekeeping showed up banging on our door at 8:00 am to remind us that check out was at noon and came back 2 hours later. Magically housekeeping appeared more times that morning than in the entire time we were there.