2/10 – Dårlig
7. mars 2025
The AC / cooling didn't work in our room. I was surprised we needed it, in winter, but the room was 26 degrees Celsius. We tried to turn it down, didn't work. Thought the staff fixed it but they didn't. At 3 am, after being unable to sleep due to this excessive heat, I had to get a new room. Needless to say I did not sleep well. In addition the pillows were way too big and hurt my neck.
I imagine if you have any room that looks out at the pool you're going to have this issue. Avoid room 215 for sure.
The staff were not very apologetic and I did not receive any type of compensation/discount.
I definitely won't be back
Shawnalea
Shawnalea, reise på 1 natt
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