Astor Crowne Plaza New Orleans

Tre dag for å sjekke ut byen. Litt lite pool områd, altid fult.

Could use some updating. No USB connections. Great location and staff.

Started closing bourbon street so we were limited due to COVID-19. This was March 15-16.

Michael checked us in our first night, he was the best part. After that, the customer service was pretty poor. No smiles at the front desk, no warmth. The facility wasn’t as clean as I would have liked. Mold in the shower and in the shampoo/conditioner/body wash dispensers....one of them didn’t work. I was so grossed out that we went to the store to buy soap, shampoo and conditioner. Bed had a big dent in it, not that comfortable. Pool area was gross. Gym was good. Wouldn’t stay there again, we got a good price I thought but it was actually too much for the service and overall experience.

The Astor has a great location, on Canal & Bourbon, right at the Quarter. The pool is small, buy are you really there to go swimming? Overall, was a pleasant stay. I’ll be back.

We had to cut the stay short due to not being able to go to the work sites. We had a great time plan on returning later this year if the virous break out clears up.

Very nice hotel. Great location!!

Great location and nice hotel.

The hotel is beautiful. Disappointed when we arrived that we were told we would get a text or call when our room was ready. We waited and waited and when we never received a call, we checked back in. We were given a less than satisfactory room. It was not clean. The bathroom was missing towels, the floors were not vacuumed. There were items leftover from the previous person. The bathroom was not clean. We called for towels. There was not a refrigerator in the room. I’m just wondering if we were thrown I to a room last minute. I finally received a call that a room was ready at 9:45pm. I should’ve checked to see if that was our room. In hindsight we should’ve checked. So, overall the room Experience was not the best. Waiting to have our bags left in the baggage room while we checked out and leave our bags until we left for the airport was more than ten minutes. We asked the front desk and they said they should be there or they’d be right back. The bar area staff were great. The restaurant dinner staff were ok. Separating the food staff from the bar staff was confusing. We had to wait for drinks during dinner because we had two different servers. When paying we weren’t given a choice of tip. A 20% was expected with the server and her computer waiting for a payment. Pretty ridiculous. Overall I would say our stay was a 5

Room temp was too warm. Tried to adjust thermostat but didnt work. Didn't recieve wash rags on the 2nd day. There was no channel guide available on the tv. Other than that the beds and pillows were sooo comfortable!!!!! Great location right off Bourbon Street!!!!!! Great restaurants within walking distance!!!!!!