Room Mate Luca

Nice and clean hotel with very nice staff. Hotel in pretty good location. Pretty good breakfast buffet. Will stay again

The decor is lovely and modern. The room is very nice, albeit on the small side. I wish the bathroom had been a little cleaner/better maintained because nothing makes you shudder like a shower that's either dirty or needs to be re-grouted. For my sanity I didn't inspect more closely, but know there was some gross scum in the bath I had to wipe up. The biggest issue with the room though was the heat. There is a fancy electronic thermostat that told me the room was 26 (78F) - which is pretty toasty. I asked about it, and they told me the heat wasn't on, and there was no option for cooling or AC, so I just had to keep the window open and try to not get too cold. I presume the ambient heat of the hotel was just too high, because if I closed the window, very shortly it would be very warm again. The staff was very friendly and tried to be very helpful, but some were less successful. One gave me some bad information, and it was my fault I didn't verify it on my own. I was staying over the Christmas holiday, and as I was not the only guest, I thought they would be more prepared for suggestions of activities or restaurants that would be open. They didn't have a list or ideas...when I asked I received a) the bad information and b) blank stares and panic. The breakfast was ok. I only ate it once and it wasn't worth it so I started skipping and having a better lunch out in the city. For the location and the price, it was a win.

Fansy interior design, friendly staff, great breakfast

It has a good location distance-wise, you reach most of the major tourist attractions walking about 15 minutes. However, it is located in a every so slightly “rougher” area. Great staff who were always happy to help. The breakfast was small (but had everything you need) and very fresh. We returned to our room at four one day and they hadn’t cleaned, that’s the only reason I gave them a 4/5 on cleanliness. They were very nice when we pointed this out and the cleaning on the other 3 nights was great. Would definitely stay here again!

Very helpful, friendly & went out of their way to accommodate our needs & booking for tours Breakfast was really good, especially Aman who especially was really friendly & made us feel very welcome