Pirita Marina Hotel & Spa

Good experience, friendly staff, convenient location. You should be more informed what is going on in close to the hotel, it was us who found out that there is a ice rink on the other side of the main road, close to the stadium. Reception had no idea about it.

Run down hotel. Got a very cold room and when we told the receptionist about it she said they would put a heater in the room while we we're out. Came back and no heater in the room and still cold. When we went to reception there was new staff there that swapped our room to a warmer one but it can't have been used for a while cause it was dusty. Nice swimming pool and sauna! No good vegan options for breakfast.

The clean level is ok but we can see the dust in the lavabo and the toilet lid. And the attitude of one of the waiter in their restaurant is arrogance, he gave me the face when he was clearing the table. The indoor basketball hall is in-existence showing from their introduction of pictures. And the playground for the kids is rebuilding so only a small amount of toys and place for the children. Last, our room is located in the third floor, so we can only take the lift to the second floor and, walk through a long corridor and then lift our heavy luggage to the room. This is not that convenient for us. By the way, positive message is the breakfast is good and the pancake is delicious.

The receptionists give an average service. They answer if only you ask. Otherwise they don’t give enough information about the facility and services available. The corridor to the A side of the rooms smells really awful. Carpets are so dirty and full of stains. The rooms are cleaned okay. The terrace was in a very bad condition and dirty. The SPA receptionist was very arrogant and unwelcoming. The breakfast was average but the view from the restaurant was great.