Holiday Inn Istanbul - Old City

I traveled from States with my family for 8 night, 9 days. It looked very good in the pictures but reality was different. Room was smaller but the staff is great. Good breakfast in the morning with amazing staff, very friendly and professionals. One night i realized that my room was full of cigarettes smoke, someone next door to us started smoking (even though its no smoking floor). I went downstairs and staff was kind enough to give me another room. Location is good, close to main road that takes you to Grand bazar, blue mosque and Hagia Sophia. Metro station, vezniciller, is closeby too. Not the worst place but not the best either. I will definitely explore other options before i book this hotel again.

It was really a bad experience, we booked an exclusive room but we even did not have showergel in the bathroom. Bathroom was very small and had a glass door, no privacy. First night we suffered from next room guest noises, at 2am tried to call reception about noise, it did not work i had to call from my private phone which is not turkisch gsm. Next day we had another exclusive room this time there was shower gel, room was better than previous so i thought perhaps the first was exclusive at all. Again glass bathroom door. Walls were like paper we could even hear next rooms conversations. People around hotel are generally Arab, or Syrien, you cannot see Turkisch people. In nearby restaurants waitresses were not abla to speak Turkisch. Overall a bad experience

5 days of stay best personal, helpful, polite, speak English and Turkish, so clean, great breakfast. Walking distance to grand bazaar, blue masque, and everywhere else. Personally I didn’t like the neighborhood. Very clean Turkish Hamam and sauna.

I've booked a non-smoking room and I don't smoke. However, the air conditioner kept sending air with heavy smoky smell. Even after I requested for a room change, the same condition happened in the 2nd room. At last, I decided to turn off the air conditioner and opened the window to get fresh air.

The room was comfortable, the service was great. The reception staff were polite and helpful. The dining area was a traditional somewhat grand room. The breakfast was plentiful with a wide variety of foods.