Hotel Santa Maria Novella

Excellent location and staff. My stay was perfect

I highly recommend this hotel The rooms were very nice: Clean, comfortable & updated. We reserved a room with 2 twin beds (“Superior Room, View”). The beds were right next to each other, which isn’t my preference, but it was fine. The room wasn’t large, but it wasn’t cramped at all. The bathroom was on the small side, but included a good-sized shower stall. There wasn’t a great deal of counter space in the bathroom, but 2 women made it work for 4 nights. Our room had a lovely view of the Piazza. If you’re sensitive to noise, be aware the piazza can be lively late into the night. If you close the windows, the noise is greatly muted. Do not to miss the rooftop terrace, regardless of the weather—it has a great view of the city! The staff were all friendly & helpful. The breakfast options were plentiful & delicious: Eggs, meats, cheeses, pastries, yogurt, granola, salad, fresh fruit, etc. The breakfast room is beautiful, and there are plenty of servers around to assist. The location of the hotel is great. It’s a short walk from the train station and near the Duomo and all major sites. We stayed in 3 hotels in Italy on this trip. All 3 were rated 4 stars on Hotels.com, but this is the only one that I would truly consider 4 star.

Well trained employees at restaurant

Hotel Santa Maria Novella is a graceful beautiful and very well-located place to stay. We were mere minutes walking distance from the train station and even closer to the Duomo square and other places we wanted to visit. The breakfast and the rooms it was served in were excellent. Staff were helpful not only with hotel related questions but also with directions and recommendations.