Berjaya Langkawi Resort

Whether you want to stay on the resort or take day trips, you will the vacation you are lookin for. Beautiful scenery and spaces. The staff is helpful in all that you need.

Hotel in the forest is amazing. The beach is amazing and the views are again amazing.. However, the room is extremely dated and needs urgent attention. Curtains not clean, gaps in toilet roof(fan?) Lets lizards into the room, The towel situation was a disaster, on arrival there was a used towel in our sink still wet, after requesting new ones be provided we were given just two large towels but no hand towels or hair towels. We are a honeymoon couple and on the next day all towels were removed except for 1, did they expect us to share? Another call to reception. Ect ect... This was an ongoing theme throughtout our stay. No new soap and toiletries provided on daily basis. The bed sheets were not change until our last night. Breakfast was a basic buffet, same stuff on loop everyday which becomes ultra boring. Chalet with sea view is an exageration, we expected to have a proper view.. instead 90% of the view was trees and the the rest was the water chalets onfront with a tiny glimpse of the sea between. Not a 5* hotel. Maybe a 3*. I expect allot more from this hotel for the price paid

Loved the place

Too big a resort for us with too many people. It is the sort of place where there is a race to put towels on sun loungers before breakfast. If you sleep in, you will not get a bed anywhere. Also, too far away from any local places to eat. So stuck to eat in resort where you have to book up days in advance to get to any decent restaurant to eat. Fine for 1 or 2 night stop over, but would never go for week.

Charming staff and natural beauty at least partly make up for bad management and aging infrastructure. Food ranges from mediocre to pretty good, but service is positively random. As for the shuttle buses, again had great meaning, but seemed to come at adhoc times. However the New Years celebrations were fantastic, and again the staff went out of their way to make a memorable night.

The resort is amazing - rooms are clean, staff are friendly, nice breakfast, awesome beach. The sunset dinner at the Thai restaurant inside the resort is the highlight. The resort is also nice located near to a mountain and skycable and skybridge, within walking distance. Cabins are of great privacy. Yet it comes with a compromise, you will need shuttle to get around, but they are very efficient.

Check-in was slow for the line that I was in, but seevice was exceptional for the rest of the stay. Warm, friendly and attentive hotel staff. We had a wonderful family holiday in Langkawi.

The stay was pleasant. However, we had Christmas eve dinner at the Thai restaurant and the food, except appetizer and dessert was terrible. The main course was absolutely below zero. The salmon was probably frozen as the scallops and it was dry and tasted bad. The turkey was dry. The prawn and rice were nice. Why serve frozen fish while there is plenty of fresh fish available on the island. We were truly looking forward to a Christmas dinner in your recommend restaurant but it was disappointing and highly overpriced. For the rest our stay was nice, friendly staff. One more issue, you pretend to be an eco friendly resort, but almost all the shuttle busses are petrol or diesel engines. I saw a few electrical ones so l think you are already replacing these busses Regards Gijsbertus Reinier Cornelis van Grinsven

It was amazing. It was really a pleasant stay. Staff were all polite and english spoken. No problem expressing ourselves. The receptionist had multiple booths, for spa, sports, and etc. It is v convenient and near to many attractions such as cable car, oriental village, waterfall. It was really a great first time experience. There were photographers service available as well. The only downside is that it is a huge resort and you need buggy service in and out of your room.

Good: -The resort is located in a wonderful lush forest full of wild life. -Being close just few minutes walk from the cable car and 7 wells waterfalls was great. -Beautiful private beach. Bad -Unfortunately the hotel is getting a old. The rooms are dated and need some refreshing. -Most of the staff are very nice but they dont know how to do their job, in particular restaurants ( service quality near mediocre) -Lobby feels like a bus stations :( - on full board it would be great if offered more choices for lunch ( same menu for 8days is borring ) Overhaul good stay but its sad to have such small things prevent you from becoming the best hotel in langkawi.