North Shore Oceanfront Resort Hotel

Merlyn and Deidre at the front desk were amazing, they are so sweet and gave such an amazing customer service experience. Anytime I needed anything they were on it. And they were super sweet to our twins!

Got there early to check in. Check in was real late at 4pm and u still have to check out at 11am. I looked around til 4pm and seen dirty indoor pool. (No mask anywhere). My friend was already staying here so I got to see it before I checked in. Rooms were very small and needs serious updates but was right on the beach. The hall ways need serious repainting and updating

Our overall stay was good. However, checking in was a terrible experience. When arriving at 4, we were told that we could not check in due to short staff and because our room was not cleaned. I asked if there was an estimated time they could give and they said no. I asked if they could contact me once the room was ready and they informed me that I would have to call up there. I was told that I couldn't receive a pass for any of the amenities provided such as the pool, arcade, etc because I was not checked in yet (How was this my fault). When going back at 6 to check my reservation, all the lady at the counter could offer me was my parking pass as if I hadnt been waiting in the parking lot for two hours. The service I received I felt was very inconsiderate. I had driven all day and had my 5 month old with me on top of it all who was ready to be in a room to stretch out. I had even asked for a bottle of water to make a bottle while I waited and I was told no to that as well so I had to go to the gas station to get one. I didnt end up checking in until 10 oclock at night and I felt like my first day was ruined and shouldnt have been charged for.

There was no room cleaning service due to covid, which I understand, but we had to ask numerous times each day for towels and washclothes. The atmosphere is not at all kid friendly. The entire resort smelled like marijuana during our whole stay. Other guests were smoking it in parking lots, balconies, and even inside the pool locker room. The room next to ours had 6 or 8 people staying in it and they made noise late into the night. I'm pretty sure the residue on the dresser and headboard was mold. Do yourself a favor, stay somewhere else.

Overpriced with taxes and fees werk told of amenities like indoor pool till third day that were in a different building just very poor check-in experience very uncomfortable bed had to wait all day for towels and washcloths

It was a nice getaway for me and my kids! It was clean, the front desk could have been a little friendlier

The beds were awful, new mattresses are needed. Hot water took forever to get hot.

Our Family Stay Was Amazing ...can't wait to return everything was perfect!

My stay was very nice. My room was accommodated with towels and the rooms upkeep was good. Due to COVID-19, the room could not be serviced as I’d imagine it normally is however, it was clean upon arrival. I would definitely recommend this hotel for a solo getaway!

Huge place with a lot of amenities. Dinner, nail salon, putt putt, arcade, pools. The inside pools and hot tubs and indoor pool were not so fresh and we didn't use them. 😕 our room was tucked in between the buildings but not flush with the other structure of hotel so we couldn't see full view down beach from our oceanfront room, but still awesome. Thought breakfast was included was rain i picked this place and it was not it cost extra not pleased with that. We did use the nail salon and beach access.real coffee cups and have us a gift bag that was awesome. Staff super nice, covid safety in place