DoubleTree by Hilton Hotel Istanbul - Sirkeci

We had to change rooms since the first room was facing the road and it was noisy. The second room was quiet but it had a funky smell, the shower head was leaking. The receptionist did not give us a bottle of water when we asked for one during check out. This just shows the friendliness of the staff. We had paid almost $650 for 4 nights.

Great location in the heart of the hustle bustle. Friendly and helpful staff on hand.

The location was fantastic! - near to the main attractions and all within walking distance. Lots of eateries and food too. The property itself was OK - looks recently refurbished. The room we got was OK except that it is on the first floor, has only one small window and got pretty noisy at night with traveller dragging their luggages on the cobble stone floor outside and the busy street outside. Suggest to ask for higher floor if possible. Housekeeping, front desk and concierge have rooms for improvement. For a few times we couldn't get anyone to assist or advice on the airport transfer and we're asked to come back later to check again. We were also given a torn towel in the room which we couldn't be bothered. On the last day we met this front desk lady by the name of rahile who was very helpful and friendly and assisted us in our restaurant reservation. She speaks super fluent English and Mandarin which really impressed us after staying here for three nights. All in all a decent hotel for its fantastic location and reasonable price. Will consider again but hope that the service can be improved.

Amazing service espcially by Serkan who made sure our transfer was coming to pick us up. Called using this personal handphone.