I book travel for our company and this was the response from the project engineer that stayed at this location.
Oh don’t worry, it’s not your fault at all, from the outside it looks great. Once I got in the room the floors were sticky and dirty, there were 2 cockroaches I found when I turned the lights on, the bed was pretty uncomfortable and the pillows were small and flat, something you would see in a hospital bed.. and then the coffee station was serving cold day old coffee on the way out lol I wouldn’t recommend it again to anyone, but maybe I just got a bad room? But either way I do appreciate you organizing everything for me last week!
Thank you again Glenda!