The Royal at Atlantis

We enjoy our stay!! The spa is great !! My girls had a hard time enjoying the water park since they sell all this tickets to outsiders and cruise people they are like maniacs around the water park so that was annoying. But over is was good , not sure i would stay and spend so much on this hotel. The restaurants were ok too expensive!! Overall it was an experience but not sure will stay at Atlantis again !!

Just an amazing, beautiful resort full of so much charm, and things to do. The grounds are well kept, employees extremely knowledgeable and willing to help.

A lot to do on the resort for kids. I feel like it’s not as clean as I’d expect- need more staff picking up the grounds. Rooms are not 4 star (very old), maybe a 3 rating but the beds are very comfy. Staff is hit or miss- some act clueless & should find a new job & some are extremely friendly & helpful. The food is basic, IMO & way over priced. Good cocktails.

Most of the staff EVERYWHERE is rude. They act as if you are a bother to them, especially at the pool restaurants, specifically the one next to the #5 exit lazy river. The only ladies that where decent were the check in counter. #1 cleaning lady that was very sweet was on the 6 floor. She helped with our room, 6511. The hotel is 3 star, at most. VERY outdated. Old furniture, beds, etc. it’s obvious it has not been updated since they opened 12 or so years ago. The food was a 2 star, Seawold has better food options.. Over rated hotel, just because it’s the Atlantis. Even the water park is old... can’t clearly see the sharks in the “Leap of Faith” ride due to old foggy glass.... I hate to be the bearer of bad news, but it’s ALL true! SAVE your money and go elsewhere. Not worth it! It’s also very expensive... EVERYTHING is an additional 12% added tax. Oh and EVERY restaurant has mandatory gratuity which really upset me because 90% of the waiters absolutely DID NOT deserve my $30-40 tip at EVERY MEAL we had. That really blew my mind. They didn’t have to work hard for the tip because they automatically got it, grrr.. needless to say, we will NEVER go back to Bahamas. We will stick with Cabo San Lucas!!

It has an amazing location for sure. But it is over the top overpriced for a holiday in. Type room. Also- food is not good. Bland and no flavor and the most over priced food I have ever had. Be prepared for mandatory tips on all charges no matter what you get food or anything for 15 percent plus vat plus another tax. It's about 30 percent of every purchase. Also- be prepared for all outside activities to close at 7pm. Even the pools- which is crap because the resort fee is 60 per day and you can only use outdoor resort amenities 10-7. Beaches themselves are nice- no food or drink service directly on beach however. You cannot get anything extra at all. No upgrades, goods, foods anything. Even asking for extra shampoo or toothpaste was a charge. I have stayed at many resorts and none charge the way Atlantis does. Will not stay here again.