Hilton Lake Taupo

Enjoyed the relaxation of not having to leave the hotel grounds for dinner and breakfast. The pool area was very nice.

Pleasant check in. I was disappointed to receive a room at the back of the hotel, on the ground floor and under a bit overhang so there was no outlook and it was dark. I did go back to reception and they explained that I should book direct with the hotel or pay for the better rooms. They explained this nicely and did offer me a room on a higher floor but I decided to stay where I was. It turned out to be very peaceful! The restaurant was also pleasant with great views, and reasonable prices. A bit understaffed on the evening I went so they were slow at clearing dirty tables. The location is a bit strange, not close to anything, but handy for the Napier road if you are arriving or leaving from there. Taupo tip - go to the Botanical Gardens, they are a stunning surprise :)

Great Hotel with views of the mountains and lake. Not far from town. Friendly excellent service with a lovely restaurant. Great breakfast buffet and menu. Hotel modern, clean and comfortable. Fab pool and spa.

Very pleasant stay but felt dinner menu was limited. All staff very helpful

An excellent hotel with very obliging staff and great restaurant

COVID meant some aspects of our stay were not what we expect in a 5 star hotel and its the same in other chains too e.g. Rydges. No mini bar, robes not in wardrobe but on request. I did like the underfloor heated tiles in the bothroom and the general resort ambience of the Hilton Taupo. If im being really picky its having only instant coffee in the room - everywhere has coffee machines these days, and the water pressure in the shower was 'gentle'. Balancing that was the staff including front desk were super helpful and pleasant, and there was a choice of water or iced lemon tea in the lobby.. views were fantastic. Will stay again.

The rooms are nice, but for the price they could be better. Couch cushions zips were broken and the made the covers move, extractor fan in bathroom didn't work, and dissappointing that a 3 star establishment in town has 50 Sky chanels, and yet only a few at a 5 star. Overall a really nice place

Amazing setting and great service. The hotel is located next to De Brett's pools. The room was quiet and clean with very comfortable bed and pillows. Breakfast selection was fantastic, with the options of eggs Benedict, hot cakes, omelettes etc. I would highly recommend to book the room with the breakfast as there was only a small difference in price. The pool was heated to 31C and the spa was 40C. There is plenty of pool towels and lounge chairs next to the pool. Check out is at noon so you can take your time and relax in the morning. Close to the hotel is a very nice lake side bar Two Mile Bay Sailing Club where you can eat a pizza and watch the sunset with great music and vibe.

The room was lovely and the facilities were excellent. The staff were friendly and went the extra mile.

Staff are welcoming and the layout reminds me of 5 star tropical resorts overseas! The hotel room is comfortable and clean. Pool was perfect foe the weather and really kept us warm despite the brief heavy rain. Would definitely come back!!!