Hotel Fasano Rio de Janeiro

The location is unbeatable, the rooms are spacious and well decorated. Service is not up to scratch - lots of smiles and simpathy but lack of attention in the details. As a hotel that tries to position itself as one of the best, it lacked a bit on delivering the basics. Examples: Shower without pressure, newspapers delivered after 10 am, lack of attention of the staff in the swimming pool, resulting in having to wait longer than necessary to get service. In one particular ocasion we felt not wanted as the waiter was trying to tell us he wasn’t sure someone was already sitting at the table we chose, based on no particular sign of occupancy.

Nice hotel. Busy lobby with lack of attention. Seems to have so much traffic but not enough attendants. If you want 5 ⭐️ you get it but you need to deal with the wannabes

Amazing hotel. Posh, comfortable, beutiful views. One of the best hotels I’ve stayed at in the world.

Stayed for a few days and loved it. The pool was the best and the staff was kind and very clean! Respected privacy and was very flexible on cleaning the room! Thanks for the great stay it was amazing!!!!

Best boutique hotel in Ipanema beach. The service exceeded our expectations. Delicious food and unbelievable sunsets. I will plan to come back every year for our wedding anniversary