La Quinta Inn & Suites by Wyndham Pasadena

The ironing board was broken. The iron was leaking. The carpeting was torn in parts.

It was ok but the toilet did not flush several times and was not fixed in a timely matter

They give us one room but the lock of the door don't work then they give us another room and the sheets of the bed were dirty

Check in was very smooth and the attendant checking us in was very nice, friendly and courteous. The morning attendant was however very short with people and rude. We were having breakfast and it was over at nine but my daughter wanted another waffle about 5min after nine and she came over and took the mix away and rudely told her that breakfast ended at 9. I was very upset with her but bit my tongue went to the room and grabbed our stuff and left so I could get my kids breakfast since they were still hungry.

The hotel was fine, it was clean and hospitable but the check in process was not very good. I had prepaid for the room on Hotels.com for 3 rooms, all my family members but we arrived at different times. The receptionist told me that we arrived to late and that they could not hold the rooms, that the Mastercard on file was expired. I explained I do not have a Mastercard, she still insisted it was expired, it was late, so I just paid for the rooms

It was great! The front desk was very helpful and kind!

Is a non smoking hotel but the smoking area is 2 benches at the entrance and there is always people smoking. Too many hallowing decorations, the sod a great job on upgrading everything in the hotel but when you walking in your room floor makes noises, I stayed in the 2nd floor and I can hear the people from 3rd floor above me walking and it’s loud. Snacks at the front counter are priced 3 times more that vending machine in hallways. Internet is decent. Breakfast trays was empty by 8:30 and it was not replenish.

It was ok. For the price of a night I would have expected a very clean room and better service. After booking the room on hotels.com it took forever to check in when we got there as if we didnt have a reservation. The reception was not welcoming at all. Once in the room I wanted to get some ice with the rooms ice bucket and could not because the ice tray had garbage in it, someone definitely by passed the minor but major parts of the room. Makes me think what else they may have by passed. My family and I got there at 3 am so I didnt have the energy to complain but I definitely will never stay there again. Oh and breakfast was ok. But again the morning staff was very unwelcoming and rude. My son asked for some orange juice, because the container didn't have anymore just a few minutes after 9am though we were there before 9 am eating and the front desk member told him breakfast is up to 9 then ended up giving it to him very coldly.

We extended our stay because my mother-in-law remained in the ICU longer than expected. The rooms themselves are fairly comfortable. Our floor was a little loud between one neighbor's yipping dog and another neighbor yelling to be let into their room at 2:30am but that's more likely chance for who checks in with you. It's not great but not terrible. If you need an inexpensive place to stay this will do.

We chose La Quinta because it was down the street from the hospital where my mother-in-law was having a procedure. The lobby and hallway we’re a bit rundown but the room was fine for our needs. If you’re looking for an inexpensive, comfortable room this fits the bill.