When check in after the flight to Catania got disrupted, we arrived after 5 hours by bus. The lady in the reception did not welcome us, she was talking in the phone the whole check in, where there aslo was 10 children runing around screaming at night.
The breakfast was a waste. Nothing to eat but cake. The eggs was grey and watery, the bread was dry and the chairs were dirty.
The hotel has a bus that takes you in to the city, witch is nice! But when we were waiting for the bus to pick us up, to go back to the hotel- it had forgoten about us. We had to call the hotel and ask them to please pick us up.
After one hour the bus came:)
The room is not isolated, we could hear people breathing outside.
It wasnt allowed to bring any food or drinks to the room. Only having one single market down the road, with the bare minimum. The lady working there was brilliant and sweet, thats the only good thing we can say about that.
The employees are were nice and helpfull!