Triple Play Resort Hotel & Suites i Hayden

3 night stay to visit Silverwood, one of several such trips spanning recent years. Unbeknownst on this trip was the fact that this hotel is no longer part of Holiday Inn Express franchise. Would say hotel is showing wear and inside appears to be from the 80's (probably last time sheets were changed). Don't feel it's worth the money, simply wanted to utilize Triple Play and Silverwood. The largest complaint during stay was the lady at the front desk. After asking about being double charged, she rudely grabbed a receipt from my hand and claimed it as her own. Any conversation was then drowned by her voice trying to over-talk anything I had to say. It was decidedly easier to simply walk away. This example is exactly why I seek out specific brands and franchises and will choose to avoid this unwelcoming host in the future.

wouldn't do it again, just not worth the money

We Loved it! our recommendation to take the package for two days unlimited times access to all the attractions, it is awesome! The only issue regarding the water park is the chlorine concentration is too high, I hope they can reduce it, our eyes was irritated. Wifi is slow.

Staff was excellent!! Breakfast was gross and reminded us of something they would eat in space. The curtains don't close to keep the light out from the waste park at night so sleeping was interesting..

Great buffet and customer service