Continentale - Lungarno Collection

Can you say location, location, location! Excellent hotel with outstanding service. The rooftop bar was phenomenal as were the views. Breakfast was excellent as well. What stood out the most about this hotel was the service. We are very service oriented people, and this hotel did not fail. We plan on returning and recommending it to all of our friends!

Location - A+ Noise bc of location - moderate, woke up early around 3-4 when the dolly carts started coming in bc we were on the 2nd floor Interior Design - A+ Service when asked - A Anticipated service - C (not enough toilet paper every day, refrigerator never worked, had to ask for same still water every day) Food - Never tried bc there was a little cafe next door that was cheaper than the continental breakfast, but the rooftop bar was cool. You need reservations and they have assigned seating which is annoying when you’re traveling and don’t know exactly what time you’ll be back at the hotel. Drinks are overpriced but the view is nice. ****Take a taxi from the train station!! The roads are difficult to maneuver bc the streets are narrow and packed and bumpy/hard to move luggage on. Not like Milan.

The Lungarno collection of hotels are really quite stunning. This is the 3rd hotel in the collection that I've stayed at in Florence, albeit the lesser expensive. There is no denying that their staff is amazing on all levels and that the comfort of the room, in any of the hotels, is way above par. We didn't feel like we were lacking in any of the upscale services offered by their other properties, but we were there for only 2 nights. The only unfortunate part of our stay was out of the hands of the hotel itself. Our room was on the 1st floor (which is really the 3rd) and close to the piazza above the hotel entrance where there is a very noisy restaurant/bar across the way...if you want to get any sleep, it's best to ask for a room on the other side of the hotel. Luckily, we are from NYC and the noise wasn't that much of a bother. I would stay here again, but only if there are no rooms available at the Portrait Firenze or the Hotel Lungarno.

Fantastic hotel in the heart of Florence. Superb. The best relax area/room.

Great service, very helpful staff- particular thanks to Alison in reception. Perfect central location. Many thanks also for the bubbles on my wife’s birthday. Great roof top bar not to be missed! Highly recommend riverboat trip at sunset.