Eurostars Magnificent Mile, previously Dana Hotel

First of all, this place isn't nearly as nice in person as it is in the online photos. Not even close. At check in, one of the receptionists (not the one that was checking me in) was clearly making fun of me to another person who was also checking in. She must not have cared if I heard her because she wasn't even trying to be discreet. As soon as we reached our floor, the smell of weed hit us in the face. When we got to the room, we could immediately tell that the toilet was broken because it was making a ridiculously loud noise from the moment we arrived, even before using it. Luckily my boyfriend was able to open it up and stop the noise so we wouldn't have to call any rude front desk staff to help us. The bed looked absolutely nothing like the photo's. Flat pillows, and poorly made bed in general. You can literally watch someone use the toilet from your bed because the curtain that is meant to cover the glass shower doesn't even cover it all the way. Toilet had to be adjusted every time we used it, otherwise it would made a constant loud noise. The only good things about our stay were the convenient location and the view. Everything else was either mediocre or awful. If you think this hotel is nice, you have never been to a nice hotel. Unprofessional and rude staff, misleading online photos, strong smell of stale weed, outdated and dingy rooms. No thanks.

The condition of the room was not up to par with the prices. Furniture falling apart bed worn out, also very thin walls.

The line was long and the recipients was rude and not friendly.

Worst hotel ever

The hotel was nice but I didn’t like how they didn’t have they own parking garage. I also didn’t like how I do understand a lot of fraudulent things are going on but they only except cards with chip so it was a big inconvenience to switch money from one card to another plus they didn’t give me my deposit back with my refund in full

I had purchased some food from the 3rd party room service and my order got canceled but the payment went through. I had told the manager and he said he’ll fix it but it’s been a a couple weeks now.

It was great walking in it’s beautiful and the room was nice and clean would stay again.

By far the worst stay. I booked a room here based on some reviews and the photos of the hotel. I have to say the room was NOTHING like the photos online. The room was dirty it had the a very bad smell almost like a roach spray or some time of pesticide spray. I asked to be moved and was given another room which was a bit better because it didn’t smell like the first one. The second room was in terrible condition though the bathroom had mold and the glass was tagged. Ugh! I was so disappointed. I had stayed downtown in other hotels never had these issues and never been in a room or hotel that feels like a motel. By all means avoid staying here. Sad they need to do a major upgrade of all their rooms.

I had been here when it was previously known as Dana Hotel and Spa and loved it! So when I knew we was coming back I knew I needed to stay here again. Unfortunately I do not feel that way anymore. The hotel definitely needs to be updated, the floors had stains as soon as you walked in, and the hallways was so strong with weed smells. Thankfully the rooms did not smell but once the doors open the smell would just flood the room. Toilet seat had stains on them, carpet had stains, and curtains had stains. Shower was nice along with mirror and towels, bed was comfortable and clean. The windows was nice and large to over look the city. You could NOT use the fridge in the room and no microwave, they no longer offer vallet parking, they did have spots to park next to hotel but it was $49 a night and could Not come and go. Police was constantly up and down the streets with sirens going off so you definitely didn’t feel safe. Overall I do not recommend staying here especially if you have kids. And for the price this hotel should be much more nicer!!

Really disappointed! This is my fave hotel. When I checked in, it was extremely slow. When I went to my room, there was loud music playing from another room, and the smell of marajuana, so I was a little upset. When I entered my room to try to relax, the remote was missing from the room, the hotel sent someone up to drop off a new remote but The tv signal was out, so I couldn’t watch anything. When I went to the bathroom, the cold water was out. During my entire stay the cold water didn’t work, so I used extremely hot water, unfortunately. The toliet had a loud humming sound after you flushed for at least 10 mins. The windows in the room were dirty, and had hand prints all over. I was extremely disappointed with my stay!