Hotel Diego de Mazariegos

We had a lovely stay at the hotel. Great location for exploring the town and going out for an evening meal. Be prepared that it’s fine but a little rustic. There is no air conditioning but it’s not needed as the altitude of San Cristóbal makes everything cooler. In fact at night it gets cold and they offer you wood for an open fire place. Big beds, nice shower, clean. And the staff were very helpful including jumping into our car to show how to get into their car park round the back of the hotel. Reasonably priced, would definitely recommend it.

A lovely old colonial building with lots of character, conveniently located in the heart of San Cristóbal. We were there five nights, but the last night were moved from a large room near the front of the hotel to a much smaller, less convenient room at the rear, due to repairs being made at the front of the hotel. The only compensating factor was that the rear room had less street noise and a larger bathroom - though with inferior fixtures. WIFI service was sporadic - sometimes very good, other times inaccessible. At this price there should be totally reliable WIFI. The one night it was so cold that we needed the wood stove lit, the service was prompt, and the iron stove remained warm through the night. The second room only had a fireplace, and would likely not have been as efficient for heating. The a la carte breakfasts were nice, but the buffet breakfasts that came as part of our tour nights were less impressive - nice variety but not so well-prepared and, as at most buffets, not hot or terribly fresh. Restaurant wait staff was rather inattentive, and we often had long waits for refills. The biggest downside to this hotel are uncomfortable beds. Linens and pillows are lovely, but the beds are very hard - I awoke each day with aching bones and joints as a result. By Mexican standards we found this to be a rather pricey hotel for the amenities. In Mérida, for example, one can get a comparable hotel for half the price!

Amazing town and hotel. The stay was great and staff was very helpful.

Beautiful hotel right in the middle of town. Everywhere is walkable.

It was amazing

Great hotel, great location. Changed our room once as the bed wasn’t comfortable. The staff were very friendly and accommodating. Loved the new room and stayed for a week! It was lovely to have such a nice big room with comfortable chairs to relax and feel at home. Nice bedding, bathrooms and hot water. Would recommend and would stay here again if we ever have the good fortune to return to San Cristobal. Booked our tours through their agency and were very happy with them. We felt like family!

En la regadera habían pelos en una de las camas también encontré unos pelos y a la hora de vencer la habitación ya no teníamos maletas ni nada ahí solo faltaba entregar la llave y nos estaban llame y llame y llame casi casi corriéndonos y aparte nos querían cobrar una penalización del 50% del costo de la habitación por no entregar la llave a tiempo cuando no estábamos en el hotel no lo recomiendo y no regreso ahí jamás

Excelente ubicación, excelente servicio, limpieza y deliciosa alimentación

muy bien ubicado, buenas habitaciones y amplias. precio economico.