Iberostar Grand Rose Hall – All Inclusive

This was our first time at an AI resort, and in the end we decided we really aren't AI fans. That said, the hotel is quite nice. The rooms are spacious, with everything you need. The pool is nice, but not outstanding or unique in any way. The beach is OK - it is not as scenic as the Negril area. Our only big complaint was the food. We felt lucky to get reservations at 3 of the 4 restaurants, since we knew to do that a week in advance. We ate at the Gourmet, Surf and Turf, and Italian. After eating at both the Gourmet and the Italian, we felt like we needed to stop in at the buffet for some more food. The steak at the surf and turf was over salted. I enjoyed the rib eye. Our other steak was too rare and tough. Most of the meals, including the side dishes, were odd and not very satisfying. The two buffets are nice, but even in only 3 days they were becoming repetitive. We really enjoyed the different fruits and fruit juices available at breakfast. The breads and pastries were sub-par for this type of hotel. The staff were all very friendly. There was a fun entertainment crew who tried to keep things interesting. There were always plenty of lounges and pool towels. Staff did a good job of clearing out the towels left behind to free up lounges for others. Lots of people sat in the lounges on the beach, but they looked too close together for me. I have no other AI resorts to compare this to. It is very unlikely we would return here, or to any other AI resort.

Overall it was just ok. I have traveled quite a bit and wanted to share my thoughts compared to other hotels and islands I've been to. I probably would not return but some people at the resort did seem to like it. There were mixed feelings depending who you spoke with. Definitely was a good time, just would not return. Service is GREAT. people are nice and helpful. this is the best part of the hotel and probably the only aspect that I would rate a 4 or 5 star. Food: I read great reviews about the food and expected better, but it was still ok. just not a 5 star. The dishes are hit or miss, we traveled in group of 4 and 2 plates would be good and 2 not good so its just not as consistent as I would hope for a 4 or 5 star. again not horrible just not consistent or anything beyond very average. Hotel: Not great. the hotel is a little bit run down and has a musty odor running through it. Needs a renovation or restoration soon or should be considered 3.5-4 star at most! my clothes all smelled musty after leaving. rooms get humid as well. building itself is nice just needs to be restored or should NOT be a 5 star. Beach and pool: both are nice - the pool vibe is tourist oriented, so as long as thats ok then you will enjoy the pool. the beach is nice for hanging out or swimming. I enjoyed the beach a lot. location - close to airport which is nice. otherwise stay on property unless going directly to excursion.